Business Administrator Apprenticeship

We have a fantastic opportunity for a Business Administration Apprentice to join a friendly organisation in the heart of Walsall. The ideal candidate will have a keen interest in art, graphic design, and the print industry.  Applicants should be computer literate and have a strong understanding of social media platforms.

This role offers involvement across all areas of the business, providing a varied and hands-on experience. The successful candidate must demonstrate a willingness to learn and a commitment to developing their knowledge and skills within the industry.

Duties:

• Provide administrative support across all areas of the business, including answering calls, responding to emails, processing orders, and maintaining accurate records
• Assist customers with enquiries, quotations, artwork submissions, and order updates in a professional and friendly manner
• Create and prepare artwork for print using graphic design software such as Adobe Illustrator, Photoshop, and InDesign
• Edit, proof, and resize customer artwork to ensure files meet print specifications and quality standards
• Operate computer systems and maintain organised digital filing for customer jobs, designs, and production schedules
• Support the production team by preparing print-ready files and liaising with colleagues to meet deadlines
• Manage and update company social media platforms and contribute to marketing activities where required
• Assist with stock control, ordering supplies, and general office organisation
• Maintain a high level of attention to detail when checking designs, spelling, layouts, and print finishes
• Work efficiently both independently and as part of a team in a busy, fast-paced environment
• Demonstrate a willingness to learn new skills, processes, and equipment within the print and design industry
• Build positive relationships with customers and colleagues while delivering excellent customer service
• Support day-to-day business operations and take on additional responsibilities as the role develops
• Maintain a professional attitude, strong work ethic, and commitment to producing high-quality work at all times

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

• English GCSE, grade C/4 or above (Essential)
• Maths GCSE, grade C/4 or above (Essential)