Strategic Account Manager

Strategic Account Manager | Data Centre Industry

• Developed and executed strategic account plans for major regional and global enterprise clients, driving revenue growth, pipeline development, product mix, and profitability.
• Built and maintained trusted relationships with senior decision-makers, consultants, contractors, and key influencers across complex customer organisations.
• Identified, qualified, and secured high-value business opportunities by understanding customer challenges and aligning tailored technical and commercial solutions.
• Led the end-to-end commercial bid and tender process, coordinating cross-functional engineering, sales, marketing, and support teams to deliver competitive proposals.
• Negotiated commercial agreements, secured purchase orders and long-term framework contracts, and ensured successful transition to project delivery and customer support teams.
• Maintained a comprehensive understanding of customer business strategies, market trends, and competitive positioning to identify growth opportunities and mitigate commercial risks.
• Provided accurate sales forecasting, pipeline management, and performance reporting while monitoring revenue, order intake, and profitability against targets.
• Collaborated with regional and global stakeholders across product management, engineering, operations, supply chain, and executive leadership to deliver customer-centric solutions.
• Established multi-level relationships across customer and internal organisations, acting as a strategic advisor and advocate for long-term business growth.
• Supported account-based marketing initiatives and business development activities to strengthen customer engagement and expand market presence.