IT & Systems Support Assistant
PSR Solutions are working with a market leading client working within the Civil Engineering Sector to recruit an IT Systems & Support Assistant to Join their team on a permanent basis. This role with be based in their Redditch Office.
IT Systems & Support Assistant Roles and Responsibilities
- Provide first-line IT support to employees across the business
- Troubleshoot and resolve hardware, software and connectivity issues where required
- Liaise with external IT providers and support where required
- Prepare and configure laptops, desktops, phones and other equipment for new starters
- Monitor and maintain our IT equipment inventory
- Ensure prompt collection of equipment from leavers
- Ensure all company devices are configured, updated and secure
- Assist with administrative tasks related to IT systems, processes and suppliers
- Support the Director with technology-related projects and improvements
IT Systems & Support Assistant Requirements
- Have a full, UK, clean driving licence
- Willing to travel to regional offices where required
- English GCSE Grade 4/C, Level 2 Functional Skills, or equivalent
- Mathematics GCSE Grade 4/C, Level 2 Functional Skills, or equivalent
IT Systems & Support Assistant Benefits
- Competitive Salary DOE
- Working Hours - 07:30am to 16:30pm, Monday to Friday (Open to discussing reasonable adjustments)
- Based in Redditch
- 23 Days Holiday plus Bank Holidays
- Company pension scheme
- Enhanced Maternity & Paternity Pay
- Free and Confidential Employee Assistance Programme.
If you are interested in this IT Systems & Support Assistant role, please apply or contact Jack Brown at PSR Solutions