IT Apprenticeship
Are you looking to start a career in IT with hands-on experience in a fast-growing cybersecurity and IT solutions company? PT Cyber Security Solutions is offering an exciting IT Support Apprenticeship where you will gain valuable skills in IT support, troubleshooting, and client service.
Role
- Providing first-line technical support to clients via phone, email, and on-site visits
- Assisting in maintaining, monitoring, and updating IT systems to ensure smooth and secure operations
- Helping with the installation and configuration of IT equipment and software
- Diagnosing and fixing technical problems, escalating complex issues when needed
- Maintaining accurate records of support requests and solutions in our ticketing system
- Ensuring every client interaction is positive and professional
- Taking part in training sessions and workshops to boost technical skills and knowledge
- Traveling to client sites across Merseyside to provide on-site support
Training
Information Communications Technician Level 3.
Possible full-time position and progression to Level 4.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Monday to Friday, 37.5 hours per week. Working hours TBC
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Monday, 2nd June 2025
- Start Date
- Monday, 9th June 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
Qualifications
- English GCSE, grade 5/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
PT CYBER SECURITY SOLUTIONS
At PT Cyber Security Solutions Ltd, they specialise in protecting organisations from digital threats and keeping IT systems running smoothly. They offer tailored Cyber Security Services alongside day-to-day IT support, making them a trusted partner for schools and small businesses in the region. Their core services include cybersecurity and risk protection, on-site and remote IT support, hardware and software installation and maintenance and troubleshooting and technical support. They support primary schools across North Wales and Merseyside, a multi-academy trust including primary, high school and sixth form college sites and a small number of local businesses.
- Company
- PT CYBER SECURITY SOLUTIONS
- Location
- PIONEER HOUSE, PIONEER BUSINESS PARK, NORTH ROAD, ELLESMERE PORT, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted
- Company
- PT CYBER SECURITY SOLUTIONS
- Location
- PIONEER HOUSE, PIONEER BUSINESS PARK, NORTH ROAD, ELLESMERE PORT, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted