Support Administrator
Looking for a local, flexible, office-based role?
If you enjoy structured work, clear processes, and getting things done properly, this could be a great fit.
We're looking for an Implementation Support Specialist to join our team in Loughton, working from our office located conveniently on Loughton high road, 3 minutes walk from the Central Line station.
The role is office-based, offers flexible hours (Min. 28 hours per week) within the school day, and is ideal for someone local who wants stable, meaningful work without sales targets or pressure.
Why this role might suit you:
- You want set hours, not evenings or weekends
- You prefer behind the scenes admin work
- You like checklists, systems, and doing things properly
- You want a role that fits around school drop-off and pick-up
- You're happy working in an office with a small, supportive team
The role at a glance:
- Implementation Support Specialist
- Office based in Loughton (Central Line)
- £25,000-£30,000 DOE full time equivalent, pro-rata
- Open to part-time (for example 30 hours per week)
- Hours worked between 9:00am and 5:30pm, flexibly within that window
What you'll be doing
You'll help set up new customers once they join Paiger. This includes:
- Creating and configuring customer accounts
- Adding and managing users
- Completing all account initial admin tasks
- Supporting product setup
- Making sure everything is ready for the training team
All work is managed through our Helpdesk, with clear priorities and no guesswork.
You won't be selling, managing accounts, or delivering training. Your job is to make sure setup is done right. You will report to the Support manager and work as part of a team.
About Paiger
Paiger is a SaaS platform used by recruitment companies to win new clients and grow revenue through better business development and marketing.
We're growing and improving how we onboard customers, which is why this role exists. You'll be joining a business with clear structure, realistic expectations, and a genuine focus on doing things properly.
We are a small friendly business who work collaboratively. You'll receive 25 days' paid holiday per year (pro-rata), in addition to public holidays.
Experience
This role suits people who have previously worked in:
- Admin or operations roles
- Support or helpdesk environments
- SaaS or systems-based roles
- Or any position where accuracy, consistency, and organisation matter
Prior recruitment experience would be beneficial but not essential. We'll train you on the product.
How to apply
Email our CEO (darren@paiger.co) your CV along with a short note explaining why this kind of structured, office-based role appeals to you.