Associate, Enterprise Systems, GISI Consulting Group

Associate,
Enterprise Systems, GISI Consulting GroupAbout GISI Consulting
Group and PalladiumGISI Consulting
Group (GISI CG) is a top 10 global provider of program and project management
and engineering consulting services delivering outcomes and solutions for some
of the most complex challenges. We deliver services in infrastructure & mobility, earth
& water, and government & society segments across more than 100
countries. With over 5,000 projects
annually and a global team of over 11,000 professionals, our advisory,
consulting, design and program management capabilities enable us to create a
safer and more sustainable world. Learn more about GISI CG at Palladium, a GISI company, works to design, develop and deliver
positive impact on the lives and livelihoods of people around the globe;
broaden access to health, water, power, and infrastructure; build enduring,
sustainable, and transformative institutions and market systems to address
global challenges; and conserve the natural world. We operate in over 90
countries and have a workforce of 2,100 talented, motivated, and diverse staff
around the world. This role will be hired through Palladium, an operational
platform for GISI CG.This OpportunityThe Associate, Enterprise Systems will support
GISI Consulting Group's (GCG) Operating Companies (OPCOs) by supporting the
administration and operational responsibilities associated with managing and
maintaining several GCG systems and services. The role ensures users have appropriate access
to applications and services, ensures software licensing and procurement
activities are effectively managed and completed in accordance with
organisational policies, and acts as an escalation point for assigned GCG
systems and technologies. The ideal consultant will have 2+ years of relevant
ICT experience and demonstrated knowledge of Microsoft 365 and Microsoft Azure
administration.Systems and Services in ScopeMicrosoft 365Microsoft AzureMonday.comAdobe Creative
Cloud and related Adobe servicesAtlassian products
including Jira, Confluence and Jira Service ManagementGoogle Workspace
and related servicesNitro PDFOther SaaS
applications as requiredThis is a corporate fixed-term role, initially
for 6 months with the possibility of extension to 9 months.LocationThis role will be based remotely in the UK. To be
considered for this position, you must have valid work rights in the country
where the role is based. Please note that visa sponsorship is not available for
this role. Reporting LinesThe Associate will work under the direction of the SVP, IT Operations (based in the US)This role will have regular meetings with the Cybersecurity and Compliance workstream teams and key stakeholders from the OPCOsPrimary Roles and Responsibilities Systems AdministrationAdminister and support Microsoft 365 services including Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related workloadsAdminister Microsoft Azure resources, resource groups and subscriptionsMonitor system health, service availability, vendor advisories, and platform changesAssist with troubleshooting escalated application, access, and licensing issuesMaintain system documentation, administration standards, operating procedures, and knowledge articlesSupport audit, compliance, and security initiatives relating to managed platforms. Licensing ManagementManage software licensing across supported platformsTrack license usage and allocationEnsure software subscriptions remain compliant with vendor licensing requirements.Produce regular licensing reports, forecasts, and renewal summariesCoordinate license assignments for employees, contractors, consultants, and external partnersManage procurement requests for software subscriptions, cloud services, and related technology purchasesCoordinate obtaining quotations, purchase approvals and procurement documentationMaintain procurement records, renewal schedules, and software asset registers.Operational SupportProvide Level 3 support for supported applications and servicesWork with service desk teams to resolve escalated incidents and service requestsDevelop user guides, knowledge articles, and administration runbooksParticipate in ICT projectsEssential
CriteriaBachelor's degree in Computer Science, IT or
equivalent2+ years of relevant ICT experienceDemonstrated experience with Microsoft 365
administrationDemonstrated experience with Microsoft Azure
administrationExperience managing software licensing and
subscription servicesExperience supporting procurement processesExperience managing SaaS platforms in medium to
large organisationsCore
SkillsStrong technical troubleshooting skillsExcellent stakeholder engagement and
communication skillsStrong attention to detail and governance mindsetAbility to manage multiple priorities and
deadlinesCommercial awareness and cost optimisation focusStrong documentation and reporting skillsAbility to work independently with minimal
supervisionApplications will be accepted on a rolling basis. We encourage you to
apply early as the position may close once a suitable candidate is found. Please
note that only shortlisted candidates will be contacted.Equity,
Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into
everything we do. We welcome applications from all sections of society and
actively encourage diversity to drive innovation, creativity, success and good
practice. We positively welcome and seek to ensure we achieve diversity in our
workforce; and that all job applicants and employees receive equal and fair
treatment regardless of their background or personal characteristics. These
include: (but are not limited to) socio-economic background, age, race, gender
identity and expression, religion, ethnicity, sexual orientation, disability,
nationality, veteran, marital or Indigenous status. Should you
require any adjustments or accommodations to be made during the recruitment
process (due to disability, neurodiversity, or for any other circumstance),
please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.Safeguarding - We define Safeguarding as "the
preventative action taken by Palladium to protect our people, clients and the
communities we work with from harm". We are committed to ensuring that all
children and adults who come into contact with Palladium are treated with
respect and are free from abuse. All
successful candidates will be subject to an enhanced selection process
including safeguarding-focused interviews and a rigorous due diligence process.