Onboarding Specialist-Contractor

Position: Onboarding Specialist (Contractor)

Role Description

This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners.

• Location – London, UK (3x office in a week )
• Duration – 9 Months

Job Description

As an Onboarding Specialist you will play a pivotal role in demonstrating our company culture and making the best first impression. If you are a self-starter and looking for a role that helps createa great new hire experience, this is it!

This individual will provide a positive onboarding experience to all new hires from offer stage through their first week at Palo Alto Networks.

Your Impact

• Ensure a positive onboarding experience for new hires by ensuring all aspects of onboarding are completed accurately and timely including
• Management of offer generation
• Management of background checks through a third-party vendor
• Management of identify verification through a third-party vendor
• Management of accurate onboarding data in Workday, Smart Recruiters, and other systems
• Adhere to processes and adjudication guidelines, but have the ability to think outside the box for issues that arise outside stated guidelines and provide recommendations to lead prior to moving forward
• Manage and provide early intervention and support for the resolution to issues as they are identified and help to implement long-term solutions
• Serve as a key member and active participant of the Staffing Operations team, offering ideas and suggestions to address gaps/roadblocks and present scalable solutions
• Share best practices and areas of improvement that will positively impact the team (thinking big)
• Provide support for a variety of administrative activities requiring knowledge of organizational procedures, methodologies, and business practices
• Own the entire new hire’s onboarding experience including: coordinate via Workday Onboarding platform and email with new hires regarding onboarding requirements, background check documentation, Welcome Day, and ensure all required information is returned in a timely manner

Your Experience

• Offer generation and onboarding experience
• Demonstrates a high degree of integrity and maintains confidentiality
• Flexible, yet highly organized, and able to adapt to shifting priorities, demands and deadlines in a global, dynamic environment
• Strong written and verbal communication skills

Information about Palo Alto Networks

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

• Proficient at handling high volumes of work and multi-tasking in a fast-paced, high-intensity work environment
• Proficient in use of MS Office Suite or G Suite
• Understanding of the entire candidate/employee lifecycle, with ability to recommend process-oriented, technical, and/or operational solutions to improve the overall experience
• Meticulous attention-to-detail with consistent follow up
• Critical thinking and problem-solving is an absolute must
• Background check experience is highly preferred
• Experience with the following tools a plus: Workday, ServiceNow, Smart Recruiters, and DocuSign