Field Service Engineer

Field Service Engineer (UK ONLY) - Food Equipment
Inspection Equipment - Metal Detection, X-Ray, Check-Weighing Systems & Grading Solutions
Midlands/E.Mids/S.Yorks/Birmingham/Bristol/Leeds/Manchester

£50K Basic Salary + Bonus + Overtime + Car + Pension + Healthcare
path for progression - to Senior Technician!

Candidates MUST HAVE relevant experience or transferable skills from a related sector. Candidates without experience will not be considered

Our Client is a technically driven, customer-focused business operating at the forefront of food processing solutions. With a reputation built on technical credibility, strong supplier and customer partnerships, responsive aftersales support and a commitment to delivering the right solution for every application.

The Service team is central to that commitment, providing first-class support that keeps our customers operating, develops long-term confidence and represents our suppliers professionally throughout the UK and Ireland.

We are seeking a Service Technician to join the End Of Line Inspection and automation division supporting the range of suppliers we represent.

The Role:

This is a customer-focused high-level service technician role within the food manufacturing sector. This position would suit an engineer who is looking to develop a long-term career within a growing business, with opportunities to build technical knowledge, customer relationships and specialist equipment expertise.

The successful candidate will be responsible for delivering high-quality service support to customers across the UK and Ireland, with occasional international travel for supplier visits and training. They will need to be technically strong, commercially aware, flexible, and committed to delivering first-class customer service.

Key Responsibilities:

• Installation, Commissioning & Technical Delivery
• Servicing, Maintenance & Optimisation
• Breakdown Support, Fault Finding & Technical Problem Solving
• Reporting, Documentation & Administration
• Safety, Compliance & Professional Standards

Essential Skills:

• We require a hands-on engineering, maintenance, field service or technical support background, looking to develop a long-term career in a customer facing service role.
• Apprentice trained or time-served in a relevant electrical, mechanical or multi-skilled engineering discipline.
• Have strong electrical and mechanical fault-finding skills, ideally with an electrical bias.
• Understand pneumatic and electrical control systems.
• Have experience working on production machinery, automated equipment or technical systems.
• Experience of EOL inspection systems, regulations, standards and vision systems advantageous.
• Be confident diagnosing faults, carrying out repairs and following technical issues through to conclusion.
• Ideally have previous field service experience, although strong site-based maintenance engineers will also be considered.
• Have experience in food manufacturing, food processing or packaging machinery, which would be an advantage.
• Be comfortable working directly with customers in a professional and supportive manner.
• Have strong communication skills and the ability to explain technical issues clearly.
• Be self-motivated, proactive and able to work independently for extended periods.
• Take pride in delivering first-class service and building strong customer relationships.
• Be organised, reliable and able to complete service reports and documentation accurately.
• Be comfortable using Microsoft Word, Excel and wider Microsoft platforms.
• Ideally have experience uploading or downloading software to machine components, PLCs/HMIs or similar systems.
• Be flexible and willing to travel regularly across the UK and Ireland, with overnight stays when required.
• Be willing to travel internationally for supplier visits or training where necessary.
• Hold a full, clean UK driving licence, which is essential.

What We Offer:

A friendly, supportive, talented team environment with a Company reputation that is second to none in the sector. We are customer focused and believe our employees are at the heart of our businesses success. We value their contribution and reward their passion, drive and commitment.

If we are looking for you - please apply in writing with an up to date CV for a full Job Description and further details.