Infrastructure Engineer

Infrastructure Engineer Salary:

£51,700 + excellent benefits Location:

High Wycombe

or

Letchworth Garden City Hybrid:

2 days in the office, 3 days from home Contract:

Permanent Hours:

37 hours per week ---------------------------------------------------------------------------------- At SettleParadigm, we look after more than 30,000 homes across Hertfordshire, Bedfordshire, Buckinghamshire and the surrounding counties. Our purpose is simple -safe homes, good services and neighbourhoods people feel proud to live in. Through our merger, weve brought together shared values, skills and ambition, helping us build more affordable homes and make an even bigger difference in the communities we serve. As part of this, our IT team plays a vital role in keeping our systems secure, reliable and ready for the future. Were now looking for an

Infrastructure Engineer

to help us continue strengthening and modernising our technology platforms.

About the Role As an Infrastructure Engineer, youll be a key part of our IT team, making sure our cloud and on-premise systems are well managed, secure and performing at their best. Youll work across Microsoft Azure, Windows Server, M365, networking and device management, helping us deliver a stable, modern and resilient environment for colleagues across the organisation. Youll support day-to-day operations, act as a senior escalation point, and contribute to project delivery as we continue to evolve our infrastructure. This is a hands-on role where youll work with a wide range of technologies and have real influence over how our systems develop. If you enjoy problem-solving, like working with modern cloud platforms and want to help shape a reliable, secure IT environment, this could be a great next step. What Youll Be Doing Project & Technical Delivery Configure, administer and optimise Microsoft Entra ID, Intune and Azure

Support the provisioning, monitoring and security of our cloud infrastructure

Contribute to the design and implementation of new cloud-based solutions

Ensure systems are optimised for performance, reliability and security

Support backup and disaster recovery processes

Implement, configure and support network systems

Operational Support Act as a senior escalation point for BAU issues

Maintain documentation for systems, configurations and processes

Support cyber security operations and respond to incidents

Ensure regular patching and system updates

Follow structured testing and change management processes

Manage infrastructure in line with ISO and ITIL best practice

Work with Data Protection and Information Governance protocols

Collaboration & Communication Work closely with IT colleagues across the organisation

Document risks and mitigation plans for migration programmes

Share knowledge and support continuous improvement

Identify opportunities to introduce new technologies

About You Youll do well in this role if you: Have experience managing cloud infrastructure (ideally 3+ years)

Are confident supporting Windows Server environments

Have strong knowledge of SaaS and IaaS solutions

Are experienced with endpoint management tools

Communicate clearly with both technical and non-technical colleagues

Can organise your workload, set priorities and meet deadlines

Enjoy learning new technologies and raising standards

Are comfortable travelling between sites when needed

Have the fitness and mobility to support equipment installation

Hold a full driving licence and business-use insurance

What Youll Need Must Haves 3+ years managing cloud infrastructure

Strong desktop support experience in a Windows environment

Experience managing SaaS and IaaS solutions

Knowledge of Windows Servers and endpoint management

Clear written and verbal communication skills

Strong organisational skills

Ability to work with colleagues at all levels

AZ-104 certification

CCNA certification

Nice To Haves / Preferred Experience building and maintaining multi-site Azure services

Experience working to standards and frameworks

Knowledge of scripting languages such as PowerShell

Excellent customer and communication skills for non-technical colleagues

Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary:

£51,700 per annum

25 days holiday,

increasing with service, plus Christmas closure and buy options

Generous pension scheme

up to 9.5% employer contribution via salary sacrifice

Family-friendly leave : Enhanced maternity, paternity, and adoption leave

Health cash plan

claim up to £1,800 for everyday health costs (plus free kids cover)

Life cover and income protection

Flexible working

hybrid options, modern offices, free parking & EV charging

And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support

Car leasing via salary sacrifice (for permanent colleagues subject to conditions)

Funded training, qualifications & apprenticeships

3 paid volunteering days in the local communities

Peer-recognition rewards platform

Paid professional subscription (one per year)

Working Hours & Location: 37 hours per week, Monday - Friday

09:00 - 17:30 Monday - Thursday

09:00 - 17:00 Friday

Work from either our Letchworth Garden City or Wooburn Green, High Wycombe office base (minimum of two days per week in the office and three days per week working from home)

Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date:

19.07.2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.

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