Account Executive
Role: Account Executive
Location: London, UK
Job Grade: Entry Level
Classification: Full-Time
Reports to: Key Account Director
About the Company
Founded in 2020, we provide the market's most customizable and unified data creation solutions to power all elements of quantitative research. By marrying cutting-edge, proprietary technology with exceptional talent, we build bespoke and flexible research programs for the world's brightest businesses.
As a rapidly scaling company that has grown its staff 200% year-over-year, we empower our employees to influence the future of our business. We view our clients as true partners and enjoy going the extra mile to delight them through dedication.
About The Role
The Account Executive plays a key role in addressing client needs and supporting them in reaching their objectives with speed, agility, and accuracy. Working alongside the Key Account Director on a specific book of clients, you will act as a data creation partner, unifying smart technology and thoughtful expertise to support intelligent decision-making.
We are looking for a professional who feels intrigued by a role that combines sales acumen, project management skills, and an understanding of the sampling side of the market research industry.
Key Responsibilities
- Client Growth: Work with the commercial lead on a named stable of accounts to understand their business and expand relationships for maximum share-of-wallet.
- Responsive Service: Respond to incoming quoting requests from clients at speed, reliably, and accurately.
- Project Liaison: Collaborate with project managers on execution to ensure timely, high-quality deliverables that result in customer delight and financial return.
- Troubleshooting: Resolve in-field challenges by working directly in our platform alongside project managers to ensure customer delivery.
- Data Management: Ensure all data, project, and client information is captured in sales systems to enable reporting and data-driven management decisions.
- Commercial Expansion: Support the wider organization on topics relating to account management, project management, and revenue operations.
Desired Experience & Skills
- Fast-Paced Delivery: Proven ability to work in high-speed environments with strong organizational skills and the ability to manage multiple projects simultaneously.
- Industry Knowledge: Previous experience in a B2B and/or market research environment is an advantage.
- Technical Aptitude: Experience with CRM systems (e.g., Salesforce) is desirable but not essential.
- Attributes: We seek individuals who are Accountable, Detail-Orientated, and Critical Thinkers who can communicate with clarity and empathy.
- Change Agent: You should continually search for better ways of doing things and thrive in a flexible work environment.
What We Value
- We Delight through Dedication: We are the first to respond and the problem solvers who stop at nothing to delight our clients.
- We Lead with Trust: We approach work with a data-driven mindset, balanced by the acknowledgement that we are all human first.
- We Revel in Innovation: We aren’t afraid to take informed risks and challenge the status quo to build the future.
- We Celebrate as A Team: We prioritize inclusivity and leave egos behind, understanding that the whole is greater than the sum of its parts.
- We Are Empowered to Act Like Owners: All employees are empowered to be ambitious, act courageously, and be accountable for their actions.
Benefits
- 30 Days Annual Leave
- Work from Anywhere for up to 8 weeks a year
- Health & Wellbeing Benefits
- Pension Match Programme
- Full Tech Set-Up
- Family Friendly Policies
- Quarterly Lunch & Learns
- Star of The Month Award
- Comprehensive Performance Management
Apply now!