Product Operations Manager

Role: Senior Product Operations Associate

Location: Oxford, UK

Salary: Market Rates + Bonus

Hybrid Working Model: 3 days on-site

We're partnering with a rapidly growing energy research firm in Oxford, seeking a Senior Product Operations Associate. In this internal-facing role, you'll build the operational backbone for the company's software products - ensuring roadmap clarity, turning telemetry into actionable insights, and orchestrating smooth releases so teams can deliver the right outcomes, faster and with evidence.

Key Responsibilities:

• Build, maintain, and standardise product roadmaps, backlogs, dashboards, and key metrics for evidence-driven decision making.
• Define and own product processes across teams, ensuring effective communication, operational efficiency, and continuous improvement.
• Translate telemetry and product insights into actionable recommendations for Product Managers and stakeholders.
• Coordinate release planning, ensuring smooth integration between Product, Engineering, and Customer Success teams.
• Standardise customer research operations, closing the loop with customers and tracking impact on satisfaction and adoption.
• Drive tooling implementation, automation, and process improvements across product teams.

Required Attributes:

• Strong experience in Product Operations or Product Management for B2B SaaS products.
• Strong analytics capabilities (SQL/dbt), experimentation understanding, and product sense.
• Proven ability to design, implement, and scale processes that stick.
• Excellent stakeholder management and cross-functional collaboration skills.
• Delivery-oriented, organised, and comfortable coaching teams on process and evidence.
• Hands-on experience with product analytics and management tools (e.g., Segment, Amplitude, Mixpanel, Productboard, Jira).

Desirable:

• Experience in specialised BI and analytics stacks (Looker, Mode).
• Familiarity with enterprise SaaS or energy-focused software.

If you’re excited about this opportunity, get in touch to learn more!

Contact Details:

Email: harry@paritasrecruitment.com

Mobile / WhatsApp: +44 7702 946 250