Application Support Analyst

Application Support Analyst – Permanent – Hybrid – £38,000 to £45,000 plus benefits

We have an exciting opportunity for an Application Support Analyst to join a growing financial services company. You will be responsible for providing support on their internal applications such as their CRM plus others.

This is a hybrid role based from their office near London Bridge where you will be needed onsite 2 days a week on average.

What you will be doing:

  • Provide 1st & 2nd level technical application support to end users
  • Manage relationships with key stakeholders as well as with the external MSP
  • Monitor service levels and ensure SLA’s are met
  • Support with MI reporting & service catalogue management

What they are looking for:

  • Proven application support experience with SaaS based applications
  • A general understanding of Azure and ideally some SQL knowledge
  • Financial Services industry experience would be advantageous
  • Excellent team working & stakeholder management skills

Job Details

Company
Partnur
Location
City of London, London, United Kingdom
Posted