- Business Analyst*
- Do you want to work at a growing Fintech business? *
We are on the lookout for a talented and ambitious Business Analyst who is passionate about problem-solving, thrives on challenges, and wants to make a real difference. This is an opportunity to leave your mark, push boundaries, and shape the future of business performance and operational excellence in a competitive retail finance environment.
At PayItMonthly, we’re redefining the way customers interact with finance. We need a Business Analyst who is analytical, detail-oriented, and proactive - someone who doesn’t just crunch numbers but turns insights into actions that drive growth, efficiency, and better partner and customer journeys.
If you love solving complex business problems, thrive in a collaborative environment, and are excited to see your work make an immediate impact, this is the role for you.
*Who we’re looking for?*
We need someone with a few years of experience in business analysis or performance management who:
- Has strong problem-solving and critical-thinking skills, with the ability to approach challenges analytically.
- Can translate data into insights and insights into action, driving measurable business improvements.
- Understands end-to-end business processes and can identify opportunities for optimisation, especially in partner onboarding and sales journeys.
- Works well with cross-functional teams, including finance, operations, marketing, product, and tech.
- Is comfortable working with data tools (Excel, SQL, Power BI, Tableau, or similar).
- Can manage or support projects, ensuring initiatives are delivered on time and in scope.
- Communicates clearly, turning complex findings into simple recommendations stakeholders can act on.
- Can take ownership of tasks and influence business performance direction.
- Has an eye for detail but also the ability to step back and see the bigger picture.
_Desirable: Experience in fintech, financial services, or a high-growth environment. Familiarity with project management methods (Agile/Waterfall) and process improvement tools (Lean Six Sigma)._
- What you'll be doing*
- Analyse performance data and provide actionable insights to drive business growth and efficiency.
- Support and lead projects that improve partner journeys, onboarding processes, and overall profitability.
- Work closely with cross-functional teams to define business requirements and deliver solutions.
- Build dashboards, reports, and models to track KPIs and measure success.
- Identify and document business processes, recommending improvements and innovations.
- Help translate strategy into execution by providing the fact base for decision-making.
- Present findings and recommendations to senior stakeholders.
- Stay ahead of trends in business analytics and bring fresh ideas to the table.
- Why work with us?*
- You’ll make an impact. Your insights won’t just be “numbers on a slide” - they’ll shape how we grow, scale, and improve partner and customer experiences.
- Work with a driven, passionate team. We’re not afraid of challenges and love pushing things forward.
- A culture that values innovation and creativity. We don’t settle for “good enough” - we always aim higher.
- Flexible working. Start in the office, then blend remote and in-office work.
- Career growth. This role offers the opportunity to take ownership of business performance projects and grow into leadership.
- Amazing work environment. Regular social events, a fun atmosphere, and a supportive team.
- Competitive salary & benefits. We believe in rewarding great work.
- The details...*
- Salary: £35-42k
- Hours: 37hrs a week
- Holiday: 22 days + Bank Holidays rising to 30 with service
- Location: Cheltenham + remote hybrid flexibility
- Benefits:*
- Casual dress code
- Company Events
- Pension
- Profit share
- Help yourself to food and drinks
- Cycle to work scheme
- Health & Wellbeing programme
- Life insurance
- Employee Share Scheme
- Referral programme
- Work from home flexibility
Job Types: Full-time, Permanent
Pay: £35,000.00-£42,000.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee stock ownership plan
- Life insurance
- On-site parking
- Profit sharing
- Work from home
Ability to commute/relocate:
* Cheltenham GL50 1XZ: reliably commute or plan to relocate before starting work (required)
Application question(s):
* How many years of Business Analysis experience do you have?
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Cheltenham GL50 1XZ