Business Development Manager / Sales Manager (High-Risk Payments, iGaming & Fintech)

Location

Remote Preferred ( EU, UK, UAE )

Compensation

£4,000 GBP per month (base) + commission (performance-based) + incentives/bonuses (as applicable)

About PayAgency

PayAgency is a payments and fintech infrastructure provider helping high-growth and high-risk merchants process payments reliably and scale internationally. We deliver a white-label payment stack that supports:

• Card processing (Visa/Mastercard) with smart routing and performance optimization
• White-label gateway solutions (merchant-branded checkout experience)
• Cross-border transfers and settlements
• On-ramp and off-ramp between fiat and digital assets (where applicable)
• IBAN solutions for collections and payouts
• Risk controls, fraud monitoring, and structured onboarding for high-risk verticals

We work in complex industries where approvals, settlement cycles, reserves, and compliance can make or break a merchant’s business.

Role Overview

As a Business Development Manager / Sales Manager, you will own the sales cycle end-to-end: prospecting → qualification → solution mapping → commercial negotiation → closing → coordinating onboarding.

Your focus will be acquiring and scaling merchants in high-risk industries, while maintaining strong alignment with compliance, risk, and operations.

This is not a “spray and pray” sales role. We need someone who can sell confidently in regulated/high-risk environments, explain commercial terms clearly (MDR, rolling reserves, settlement cycles), and build relationships that convert into long-term processing volume.

Target Industries (High-Risk Focus)

You will actively sell into (and/or build partner channels for):

1. Online Gaming & iGaming

• Online casinos, sportsbooks, fantasy sports, poker networks, eSports platforms

1. Forex / CFD / Trading Platforms

• FX brokers, trading apps, crypto brokers, high-risk financial services

1. Adult & Subscription Businesses

• Subscription platforms, content services, premium streaming

1. High-Risk E-commerce

• Supplements, nutraceuticals, wellness, CBD/vape (where allowed), electronics, high chargeback categories

1. Travel & Ticketing (risk-heavy segments)

• OTAs, ticket brokers, high-refund models

1. Crypto-Adjacent Businesses (where compliant and permitted)

• Wallets, exchanges, payment facilitators, ramp services (on/off-ramp)

Key ResponsibilitiesSales & Business Development

• Build and manage a pipeline of direct merchants and referral/channel partners
• Run outreach via email, LinkedIn, Telegram/WhatsApp, calls, networking, and events
• Qualify leads on: business model, volumes, geographies, risk profile, chargeback history, licensing, and processing needs
• Present PayAgency’s solutions confidently (white-label gateway, processing, payouts, IBANs, cross-border, on/off-ramp)
• Convert opportunities into signed agreements and activated merchants
• Maintain strong follow-up discipline and move deals forward quickly

Commercial Negotiation & Deal Structuring

• Propose indicative pricing and structure deals (MDR tiers, reserve levels/caps, settlement schedule, fees)
• Explain “why” behind high-risk economics (scheme risk, reserves, settlement logic) in a merchant-friendly way
• Coordinate internal approvals with Risk/Compliance/Ops to finalize terms
• Ensure merchants understand onboarding timelines, testing steps, and go-live requirements

Onboarding Coordination (Sales → Ops Handshake)

• Collect documentation and coordinate KYB/KYC expectations with merchants
• Support technical onboarding by aligning merchant, dev team, and integration timelines
• Ensure expectations around settlement, FX/currency conversion, refunds, and chargebacks are clear before go-live

Compliance, Security & Trust (must be comfortable discussing)

• Communicate PayAgency’s control posture in a clear, non-technical way
• Be able to discuss security/compliance basics such as PCI-DSS, data protection, and (where relevant) PSD2/SCA and operational resilience expectations (DORA awareness is a plus)

Reporting & CRM Discipline

• Maintain accurate CRM records: stage, next steps, decision-makers, risks, and forecast
• Submit daily/weekly activity reporting (meetings booked, pipeline created, progress updates)
• Track performance metrics against targets

What Success Looks Like (KPIs)

First 30 days

• Understand PayAgency product stack, pricing logic, underwriting constraints
• Build pipeline, launch outreach sequences, book discovery calls
• Deliver first set of qualified opportunities to underwriting

60–90 days

• Close initial deals and push merchants into integration/testing
• Deliver consistent weekly meetings, qualified pipeline growth, and initial go-lives
• Establish repeatable outreach/partner channels

Ongoing

• Monthly targets tied to: meetings booked, qualified opportunities, deals closed, activated merchants, and retained processing volume

Requirements (Must-Have)

• 3+ years of B2B sales / business development experience (payments, fintech, PSP, acquiring, SaaS, or high-risk verticals preferred)
• Strong understanding of payment concepts: MDR, rolling reserves, chargebacks, settlement cycles, FX, risk tiers
• Experience selling into one or more of these: iGaming, forex, adult, high-risk ecom, crypto-adjacent
• Confident communicator with decision-makers (CEOs, COOs, Heads of Payments, Risk/Compliance)
• Proven ability to build pipeline independently (not reliant on inbound leads)
• Organized, consistent follow-ups, and strong deal ownership mentality
• Comfortable working with Telegram/WhatsApp/Slack-style sales environments

Nice-to-Have (Big Plus)

• Existing network: iGaming operators, affiliates, PSPs, ISOs, aggregators, platform providers
• Familiarity with compliance/security topics: PCI-DSS, PSD2/SCA, AML/KYB flows
• Experience negotiating complex commercial terms (reserves caps, multi-currency settlement, payout logic)
• Experience with CRMs (HubSpot/Salesforce/Pipedrive) and sales automation tools

Working Style Expectations

• Proactive, fast, and structured—high-risk deals move quickly when managed properly
• Comfortable with ambiguity and problem-solving (every merchant is different)
• High integrity: correct positioning, no overpromising, compliance-first communication
• Team-first: strong coordination with Risk/Compliance/Tech/Ops to close cleanly

Why Join PayAgency

• High-growth market with large deal sizes and repeatable volume expansion
• Strong product mix beyond cards (payouts, IBANs, cross-border, on/off-ramp)
• Ability to build meaningful partner channels and long-term merchant relationships
• Clear opportunity to grow into senior commercial leadership