Network Operations Engineer

Network Operations Engineer | Marlow (Hybrid) | £40,000 - £45,000

Peaple Talent is partnering with an innovative and fast-growing telecoms organisation that is passionate about delivering secure, high-performing network solutions and exceptional customer service. This is an exciting opportunity to join a business that is investing heavily in its people, technology, and operational excellence.

We’re looking for a skilled Tier 2 Network Opoerations Engineer with Fortinet experience who thrives in fast-paced environments and enjoys troubleshooting complex network issues, supporting critical infrastructure, and driving operational performance across telecoms environments.

What You’ll Bring

• 3+ years’ experience within a NOC or network engineering role, ideally in the telecoms sector
• Hands-on experience supporting and troubleshooting Fortinet solutions in live production environments
• Strong understanding of networking protocols including TCP/IP, BGP, OSPF, VLANs, NAT, and IPSec/SSL VPNs
• Experience configuring and supporting SD-WAN deployments and secure network environments
• Ability to manage escalated incidents and troubleshoot complex routing, switching, firewall, and VPN issues
• Experience working with FortiGate, FortiAnalyzer, FortiManager, FortiAP, and FortiSwitch technologies
• Familiarity with telecom network architectures including MPLS and broadband technologies
• Knowledge of network monitoring tools such as SolarWinds or similar platforms
• Strong communication skills with the ability to provide clear technical updates to both technical and non-technical stakeholders
• Ability to work collaboratively across support, engineering, and third-party teams in a 24/7 operational environment

Nice to Have

• Fortinet Certified Professional (FCP) certifications or legacy NSE qualifications
• Networking certifications such as CCNA, CCNP, or CompTIA Network+
• Experience working with telecom carriers and external vendors
• Exposure to Tier 3 escalation processes and advanced troubleshooting environments
• Experience contributing to SOPs, operational documentation, and continuous improvement initiatives
• Understanding of firmware upgrades, system backups, and proactive maintenance activities
• Passion for mentoring junior engineers and contributing to high-performing support teams

What’s in It for You

• Private healthcare and life assurance
• Pension scheme
• 25 days annual leave plus holiday buy and rollover scheme
• Wellbeing and financial support programmes
• Career progression and development opportunities
• Social engagement activities and collaborative team culture
• Opportunity to work within a business that values innovation, accountability, and continuous improvement

Shift Pattern

4-on, 4-off rotation:

• 2 Days: 07:00–19:00
• 2 Nights: 19:00–07:00
• 4 Days Off