Client Services Reporting Analyst

Client Services Reporting Analyst
£28,500
Monday to Friday 9.00 5.30pm
Hybrid working available (After training)
Mid Kent

Looking for a role where you can work flexibly, be part of a lively team, and make a real impact? This could be the one for you!

We re on the hunt for 2 Reporting Analysts to join a growing Client Services team in brand-new roles. You ll be at the heart of the action, producing accurate reports, monitoring service performance, and helping the team shine. Excel wizards with a keen eye for detail will fit right in!

Duties:

• Analyse data to identify trends, issues, and insights, providing clear feedback to management and teams.
• Produce daily reports for internal teams and clients, ensuring accuracy and timeliness.
• Support the Client Services team and wider business with ad hoc reporting and data analysis.
• Respond promptly to ad hoc reporting requests as they arise.
• Ensure all reports and outputs are delivered accurately, on time, and to a high standard.
• Highlight potential performance or service issues based on reporting and trend analysis.

The successful candidate must have/be:

• Advanced proficiency in Excel, Microsoft Office, and Outlook.
• Experienced in working with data, analysing trends, and providing actionable insights.
• Comfortable using online systems and bespoke software programs.
• Professional and clear in written and verbal communication.
• Highly organised and reliable, capable of managing multiple priorities effectively.
• Friendly, approachable, and able to perform well under pressure.

If this sounds of interest to you, please APPLY NOW - this role won't be around for long!

This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment.

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