IT Support Analyst

IT Support Analyst

We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users.  You will be working with a team to provide 1st-2nd line support to users, take ownership of asset management and provide an overall high quality support services across the business. 

Required Skills and Experience:

• Experience working within an IT Support environment as part of a team, taking ownership of issues and seeing through to resolution. 
• Active Directory, user set-up, password resets etc. 
• Knowledge of Windows Server 2019, Windows 10 and 11
• Experience of running backups, installing software and hardware, setting up mobile devices and laptops. 
• Work on low level projects across the business, upgrades and migrations providing support through the transition process. 
• Experience of Asset Management, inventory control of local IT assets.