Head of Information and Reporting

Job description

Job responsibilities

Strategic Leadership

• Lead the development and delivery of a Trust-wide strategy for data visualisation, business reporting, and the enterprise data warehouse.
• Develop, and oversee implementation of Management Information Framework, harnessing the potential of Power BI.
• Drive a culture of data driven decision making.
• Provide expert advice and guidance to executive and senior management teams on data reporting, analytics, and information architecture.
• Lead innovation in data presentation, including dashboards, real-time analytics, and mobile-first solutions.
• Lead in the identification and use of advanced statistical techniques that extend the use of data and add value through analysis.
• Represent the service at key senior internal and external meeting in relation to data visualisation, reporting and warehousing requirements.
• Review and approve business cases/investment applications ensuring team resources are fully considered.
• Development of business cases / investment proposals and participate in procurement processes as required. Accountable for the financial envelope associated with any data visualisation / warehouse associated projects. Ensure that appropriate costs are linked with project work streams and that any business cases articulate requirements and clearly demonstrate the need.
• Stay abreast of an industry best practices and new software and techniques that could enhance the Trusts Data Warehouse ensuring the organisation maximise the opportunities these bring.
• Act as the ISD (Informatics Skills Development) lead for the organisation helping to raise the profile of information; attend the quarterly ISD leads meetings and share learning, support the focus groups where appropriate and advertise the ISD courses internally to promote staff development.
• Identify opportunities to secure additional income and revenue where appropriate within organisational priorities.

Operational Delivery

Lead and manage the teams responsible for:

o Data visualisation system, tools and development.

o Production of statutory, operational and strategic reports.

o Data Warehouse architecture, ETL pipelines and governance

• Ensure data quality, security, and compliance with NHS Data Security and Protection Toolkit, IG policies, and national data standards.
• Ensure delivery of accurate and timely national and internal submissions and reports, supporting regulatory compliance (e.g. NHS England, CQC, ICS reporting).
• To be responsible for the management and development a robust infrastructure to support the Trusts regulatory, statutory and mandated reporting requirements (this includes infrastructure for the data warehouse and the business intelligence solution.
• To be responsible for ensuring that there is a disaster recovery strategy in place for the data warehouse and related systems. Working closely with IT to ensure that this strategy is tested and reviewed on a regular basis
• Lead on the development of business intelligence and analytical toolkits and capabilities to senior managers (corporate and clinical) and clinicians to enable them to view performance, financial, operational and clinical data.
• To be responsible for the management and implementation of Information Standards Notices and to escalate and manage appropriately where deadlines for the implementation of these standards are likely to be missed.
• To lead the development and implementation of Data Quality tools to support the data quality framework and enable those responsible for data to monitor and comply with standards.
• To lead the development and implementation of a Data Quality Framework which provides the Trust with on-going assurance that all activity and performance related data is timely, accurate, consistent and relevant.

Governance and Assurance

• Lead the development and enforcement of data standards, definitions, and policies, Ensuring all standards of the information systems meet national and local frameworks.
• Ensure compliance with all statutory data and reporting requirements (e.g. NHS England, ICB, CQC) and that all data has been through a robust quality assurance and sign off process prior to submission.
• Oversee audit readiness, business continuity, and risk registers related to data infrastructure and reporting.

Engagement & Collaborative Working

• Build strong relationships and with stakeholder both internally and externally to ensure reporting and data needs are understood and met. This includes managing any conflicts and issues that may occur from the information provided and clearly and concisely explaining the reasons for any information challenges we have.
• Provide leadership and coaching to the data visualisation, reporting and data warehouse teams and influence multi-disciplinary groups to improve data quality and use of intelligence.
• Collaborate with cross function teams to align data management and analytic initiatives.
• To collaborate with peers in other organisations to achieve optimal locality working.
• Represent the organisation at local, regional, and national performance forums as required.

Leadership and People Management

• Leadership for data with responsibility to develop a high-performing multi-disciplinary team of data visualisation, reporting and warehousing managers.
• Line management of Reporting Manager Data Engineering Manager . This includes ensuring staff have regular management supervision, monthly reviews and an annual IPDR.
• Responsible for recruitment and all informal and formal procedures for the team.
• Ensure effective succession planning, professional development, and wellbeing support across the team.
• Promote equality, diversity, and inclusion within all aspects of the function.
• Provide leadership and support in line with our Trust Values and Behavioural framework fostering a just culture and motivating the team to achieve personal objectives in line with the services objectives and Trusts strategy.
• Foster a culture of continuous improvement, innovation, and excellence within the service.
• Lead on the continued development of the specialist competency skills framework to support the specialist skills within the team, working with the Informatics Skills Network and other organisation so that similar frameworks are embedded in the Northwest.
• Deputise for Associate Director for Strategic Performance / Chief Data Officer as required.
• Manage allocated budget effectively, ensuring value for money and maximising investment.
• Liaise and negotiate with external agencies, suppliers and contractors ensuring delivery of service is in line with agreed contracts.
• As and when required and with training act as an Investigating Officer for casework investigations in the Trust.

Person Specification

Experience

• Substantial experience at a senior level within an informatics function
• Extensive experience in leading Business Intelligence and Data Warehousing teams within a complex organisation, ideally in the NHS or public sector
• Demonstrable leadership skills with the ability to lead by example and motivate teams
• Experience in managing data architecture, ETL, and warehousing in a cloud or hybrid environment.
• Proven experience in delivering large-scale reporting and visualisation programmes.
• Significant experience of planning and managing a number of projects ranging in complexity and value

• Proficient in SQL language

Knowledge

• Knowledge and understanding of NHS standards, definitions and data flows
• Expert knowledge of advanced statistical techniques and modelling
• Expert knowledge of data visualisation tools and techniques
• Understanding of database design and development

• Understanding of the development/management of enterprise level relational databases

Skills

• Strong leadership,negotiation and influencing skills.
• Excellent communication skills (in writing and orally) to different levels and across organisations on complex information issues
• Demonstrates the ability to work within broad policies and consult with peers and senior colleagues when necessary
• Demonstrates trust values and behaviours
• Inclusive leadership style with a passion for developing people
• Strong analytical, problem-solving and decision-making skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Pennine Care NHS FT

Address

Trust HQ

225 Old Street

Ashton Under Lyne

OL6 7SR

Employer's website

https://www.penninecare.nhs.uk