Test Manager
Contract - 6 months
Hybrid Position
About the Role
The Test Manager is responsible for overseeing and managing end-to-end test delivery across multiple projects, ensuring alignment with client expectations and Inspired Testing standards.
Responsibilities
- Strategic & Delivery Management
- Define and implement test strategies aligned with project objectives and enterprise quality standards
- Own the test lifecycle across projects: including test planning, estimations, execution, defect management, reporting and sign-off
- Work closely with client stakeholders, project managers, business analysts and technical teams to ensure test deliverables are accurate and timely
- Coordinate across multi-disciplinary teams including QA, development, business and DevOps
- Identify, manage and escalate test-related risks proactively
- Oversee resource allocation, task planning and delivery commitments across client engagements
- Team Leadership & Development
- Lead, mentor and coach test teams (manual, automation, performance or hybrid roles) to grow in capability and effectiveness
- Support skills development, training recommendations and performance feedback for test team members
- Conduct reviews of test plans, automation frameworks, performance test scripts and defect reports
- Encourage participation in the Inspired Testing Community of Practice and alignment with company standards and initiatives
- Governance, Quality & Reporting
- Define and maintain test metrics, dashboards and regular status reports for internal and external stakeholders
- Ensure traceability between requirements, test cases and defects
- Maintain quality gate ownership during CI/CD processes and ensure alignment with client SLDC (Agile, Scrum, SAFe or Waterfall)
- Drive continuous improvement of test processes, automation maturity and quality delivery models
Qualifications
- 8+ years in software testing with at least 3 years in a leadership or management role
- Experience managing both manual and automation teams preferred
- Exposure to performance or non-functional testing is advantageous
- ISTQB Advanced Test Manager certification (or equivalent) is advantageous
Required Skills
- Technical Skills
- Solid understanding of test automation, frameworks and modern tools (e.g. Selenium, Appium, Postman, Cucumber, Neoload etc.)
- Familiarity with CI/CD processes and tools such as Azure DevOps, Jenkins, Git or similar
- Working knowledge of API, performance, security and accessibility testing
- Ability to work across diverse technology stacks, platforms (web, mobile, backend) and domains
- Leadership & Communication
- Proven experience managing QA teams of 5+ people across multiple projects or streams
- Strong communication, stakeholder engagement and expectation management skills
- Ability to navigate ambiguity, mediate issues and influence decisions at various levels of the organisation
- Process & Methodology
- Advanced understanding of SDLC and STLC
- Expertise in Agile, SAFe or hybrid delivery environments
- Strong documentation and reporting skills (test plans, summary reports, dashboards)
Preferred Skills
- Experience managing both manual and automation teams preferred
- Exposure to performance or non-functional testing is advantageous
- ISTQB Advanced Test Manager certification (or equivalent) is advantageous