Pre-sales Specialist

Ref: 22558

Status: Permanent

Salary: £50,000 per annum + travel card up to Zone 6

Location: The City

Working hours: 9:00 - 17:00 (Mon to Fri)

Start date: ASAP

An international IT/Telcom company is looking for a Pre-sales Specialist.

Pre-sales Specialist- What You'll be Doing Each Day:

• Define requirements, create designs and proposals, provide technical support to corporate customers.
• Outline project plans and update progress of execution, including recovery plans when deemed necessary.
• Conduct revenue and profit analysis to increase the company's business.
• Identify technology trends in the market and create new products.
• Actively drive & manage the technology evaluation stage of the sales process and Proof of Concept, working in conjunction with the sales team as the key technical advisor and presenter of our services.
• Coordination with Suppliers to obtain product cost and create new quotations and contracts.
• Sales and pre-sales expansion including winning new business opportunities. Plan and handle presentations to existing and potential customers, third parties and suppliers regarding project plans and progress, products, and solutions.
• Organize and lead the project staff, that included internal employees, customers, and 3rd party vendors.
• Notify line manager for the issues needing escalation, customer complaints/requirements & new business opportunities.
• Attend meetings with customers, 3rd party vendors and other related parties when required.
• Travel to customer, and supplier offices throughout Europe as and when required.
• Create project documentation, service specifications, technical design, vendor submittals, ad-hoc reports concerning customer issues, etc. as and when required.
• Provide skills transfer and training to other engineers and monitoring their development.
• Assist technical team in the delivery of bespoke, detailed ICT solutions. As such be responsible for the full lifecycle (scope, design and deployment) that are tailored to the customer requirements.
• Evaluate and ensure best-fit solutions for customer requirements, while maintaining best practices.
• Support for the end-to-end deployment of services & complex solutions including the creation of detailed instructions and rollout plans for field installation staff. Support investigations involving the implemented solutions and redesign of installed network devices.
• Support maintaining 3rd party vendor certificates and partnerships (e.g. AWS Certified NW - Specialty).
• Handle ad hoc requests from the line manager and senior management of the company.

Pre-sales Specialist - The Skills You'll Need to Succeed:

• Ability to create proposal and high standard technical documentation, including High & Low Level Design Docs.
• Proficiency in maintenance and installation of Network & Server infrastructure. New Tech Knowledge of SD-WAN and IoT etc.
• A valid CCNP certification or proven hands on experience to CCNP Level (ideally in Switching & Routing or Security) or AWS Certified networking - Speciality.
• Proven customer service & facing experience, at all customer levels.
• Flexible approach, able to work outside of normal working hours.
• Proved knowledge in network and security products (Cisco, Palo Alto and Cato) and in Windows Servers/PCs, VDI, VM.
• Basic knowledge in IaaS/PaaS such as AWS, Azure.
• Experience in designing and assist troubleshooting and evaluation.
• Strong time management/multi tasking & organisational skills.
• Fluent in English
• Strong sense of responsibility, work ethics and reliable time keeping and attendance.
• Teamwork, promoting company rules & procedures within the organization, and ability to delegate within the team.

Please follow us on Linkedin: people-first-team-japan

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.