Project Manager - Process Transformation
Ref: 23366 MW
The Skills You'll Need: PMI, PMP, CPM
Your New Salary: £38 - £54 per hour
Hybrid 1 -2 days office
9 months Temp
Start: ASAP
Working hours: Mon to Fri,9:00 - 17:30
PM Process Transformation - What You'll be Doing:
- Collaborate with business subject matter experts to understand current processes to ensure process redesigns align with system implementations, organizational objectives, and business strategy.
- Define project approach, planning, deliverables, timelines, and dependency management to enable smooth execution of process and system transformation initiatives.
- Develop and oversee change management deliverables, including stakeholder impact assessments, communication and training plans, readiness assessments, and adoption metrics.
- Facilitate workshops and engagement sessions to map transformation impacts and secure alignment among cross-functional stakeholders.
- Partner with senior leaders to manage sensitive change discussions, offering clarity, context, and actionable recommendations.
- Create and maintain key process redesign project deliverables including but not limited to: project plan, stakeholder analysis, project reporting, process documentation, communication plans, testing planning, change impact analysis, training & adoption plan
- Monitor post-implementation performance and stakeholder feedback to identify opportunities for continuous improvement or reinforcement.
PM Process Transformation - The Skills You'll Need to Succeed:
- Previous experience in project management, process improvement, and change management.
- Project Management certifications (PMI, PMP, CPM, etc) and Lean Six Sigma certification nice to have (Green Belt or higher).
- Proven ability to work on complex and high-visibility transformation initiatives within large or matrixed organizations.
- Proficiency with process mapping, project management, and change management tools (e.g., Visio, Signavio, Wrike, Prosci, MS Project, or equivalent).
- Customer Service, repair processes, and SAP experience preferred
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