Pre-Sales Specialist

Hours: 9:00am - 17:00pm/ Monday to Friday. *office based 5 days a week

Salary: £48,000 per annum + travel expense up to Zone 6

Location: London

Global IT company is looking for IT pre-sales specialist.

Pre-Sales Specialist - Responsibilities:

• Requirements Definition and Design:

• Define customer requirements and translate them into technical solutions.
• Create high-level and detailed designs, proposals, and solution architectures.
• Provide technical consultancy and support to the company's customers during the pre-sales and post-sales phases.

• Project Planning and Progress Tracking:

• Outline project plans, update progress of execution, including recovery plans.
• Conduct revenue and profit analysis.

• Technology Trends and Product Development:

• Research and identify emerging technology trends relevant to customer needs and business strategy
• Identify technology trends, Create new products.
• Provide strategic input into product roadmaps and innovation initiatives.

• Sales and Pre-sales Management:

• Drive and manage technology evaluation stage.
• Coordinate with suppliers for product cost and quotations.
• Expand sales and pre-sales efforts.
• Plan and handle presentations to customers, third parties, and suppliers.
• Attend meetings with relevant parties.

• Project Leadership and Coordination:

• Organize and lead project staff.
• Notify line manager of issues, customer complaints, and new business opportunities.
• Escalate issues, customer complaints, and new business opportunities to the line manager.
• Travel to various offices as required.

• Documentation and Training:

• Create project documentation.
• Provide skills transfer and training to engineers.
• Assist technical team in delivering Enterprise IT solutions.

• Solution Evaluation and Deployment:

• Evaluate and ensure best-fit solutions.
• Support end-to-end deployment of services and complex solutions.
• Support investigations and redesign of installed network devices.

• Vendor Management and Ad hoc Support:

• Maintain 3rd party vendor certificates and partnerships including his/her own certificates.
• Handle ad hoc requests from line manager and senior management.

Pre-Sales Specialist - Requirements:

1. Proposal / Documentation Skills and Technical Proficiency / Knowledge:
   • Knowledge in network and security products such as Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO and other equivalent vendors/service providers.
   • Knowledge of new technologies of Enterprise IT solutions such as SD-WAN, SASE, EDR/MDR and IoT.
   • Maintenance and installation experience of network & server infrastructure.
   • Familiarity with Windows Servers/PCs, VDI, VM and good understanding of IaaS/PaaS/SaaS platforms like AWS and Azure.
   • Ability and Proficiency to create high standard technical documentation, including high & low level Design Docs.
2. Certifications and Experience:
   • Valid CCNP or PMP/PRINCE2 Speciality or equivalent certification with hands-on experience.
   • Valid PMP/PRINCE2 Speciality or equivalent certification with hands-on experience.
   • Valid CISSP is highly in advantage
   • Proven customer service experience across all customer levels.
   • Experience in designing, troubleshooting, and evaluating solutions.
3. Flexibility, Language, Self Management and Teamwork:
   • Flexible approach to work hours and strong time management and multitasking skills.
   • Fluent in English (reading/writing/speaking/listening).
   • Strong sense of responsibility, work ethics, and reliable attendance.
   • Ability to work within a team and to delegate tasks within the team.
   • Promotion and following of company rules and procedures.

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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