Data Center Operations Engineer

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider LensTM 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025

About Position:

Please mention a brief description of the position.

• Role: Data Center Operation Engineer
• Location: London
• Experience: 7+years
• Job Type: Full Time Employment
• Mandatory Mention 3 skills: Data Center, Remote hands and technical support, Troubleshooting, Maintenance and Audit
• Proficiency in using power and hand tools (drills, crimpers, punch-down tools, etc.

Job Title : Data Center Operation Engineer

Location : London UK

Experience range: 7+ years

Key Responsibilities

• Remote Hands & Technical Support: Perform expert-level Remote Hands services, including hardware installation, troubleshooting, and power cycling, tracked via ticketing systems (e.g., Equinix or Digital Realty).
• Infrastructure Management: Execute rack-and-stack procedures, cable termination (fiber and copper), and manage cross-connects.
• Maintenance & Audits: Perform cabinet/cage audits, hardware component replacements (blades, memory, hard drives, transceivers), and equipment migrations.
• Operations Oversight: Maintain strict adherence to Standard Operating Procedures (SOPs), manage inventory verification, and ensure the overall cleanliness and professional appearance of the data center.
• Troubleshooting: Utilize industry-standard test equipment to diagnose and resolve complex hardware and software issues, performing root cause analysis.
• Documentation: Provide timely updates via computer-based ticketing systems and maintain accurate documentation of all infrastructure changes.
• Emergency Response: Provide rotational on-call coverage and maintain the ability to report to the facility within an average of one hour for emergency assistance.

Qualifications

• Education: Bachelor’s degree in IT, Engineering, Computer Science, or equivalent professional experience.
• Experience: 7+ years of experience in telecommunications or data center operations, with at least 5 years specifically in data center and wireless environments.

Technical Proficiency:

• Demonstrated experience in scaling computing infrastructure.
• Strong knowledge of telecom structured cabling standards and network device deployment.
• Proficiency in using power and hand tools (drills, crimpers, punch-down tools, etc.).
• AI knowledge Using thought process to review your work and understand how AI can improve and streamline your work.

Soft Skills:

• Exceptional written, verbal, and presentation skills.
• Strong organizational skills with the ability to delegate tasks and hold team members accountable.
• Proven problem-solving capabilities, including the ability to collect data, establish facts, and draw valid conclusions.
• Flexibility: Ability to work flexible shift schedules and participate in global travel (15–20%).

Physical Demands

• Ability to lift and handle up to 50 pounds.
• Ability to bend, stoop, and stretch for the placement and retrieval of network equipment.
• Comfortable working under raised data center floors and climbing ladders (up to 16 feet) to access plenum spaces.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Inclusive Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
• Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent - persistent.com/careers

For more detail, please contact – Recruiter name (Recruiter email id)

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”