Maintenance Coordinator

Job Title: Maintenance Helpdesk Administrator

Location: Syston

Salary: £12.50 per hour

Hours: Full-time, Monday–Friday

Contract Type: Temp-to-Perm (potential)

Overview:

We are seeking an experienced Maintenance Helpdesk Administrator to join our client’s busy team. The successful candidate will have previous experience within a maintenance helpdesk or similar facilities environment, enabling them to quickly adapt to the role with minimal training.

Key Responsibilities:

• Manage incoming maintenance requests via phone, email, and internal systems.
• Log and prioritise jobs accurately, assigning work orders to engineers or contractors.
• Monitor the progress of jobs to ensure timely completion.
• Liaise with engineers, suppliers, and clients to coordinate works and resolve queries.
• Update and maintain accurate records within the helpdesk system.
• Produce reports and updates for management as required.
• Provide general administrative support to the facilities and maintenance teams.

Skills & Experience Required:

• Proven experience in a maintenance helpdesk, facilities coordination, or similar role.
• Ability to work with minimal training and hit the ground running.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to prioritise workload in a fast-paced environment.

Benefits:

• Competitive pay rates.
• Friendly, supportive team environment.
• Potential to transition to a permanent role.
• On-site parking.