Apprenticeship Skills Coach – IT Support Technician (Level 3)
Apprenticeship Skills Coach – IT Support Technician (Level 3) Salary: £38,000 – £45,000 Location: Remote (occasional travel to London, up to four times per year)Contract: Permanent Benefits include:
- Competitive salary of £38,000 – £45,000
- Fully remote working
- 24 days’ annual leave plus bank holidays
- Excellent career development and progression opportunities
- Supportive, people-focused culture
- Manage and support a caseload of apprentices studying the IT Support Technician Level 3 standard
- Conduct regular progress reviews, coaching sessions, and one-to-one mentoring to support learner development
- Assess learner knowledge, skills, and behaviours (KSBs) in line with the apprenticeship standard
- Support learners with portfolio development, assignments, and exam preparation to ensure readiness for End Point Assessment (EPA)
- Maintain accurate and timely learner records using an e-portfolio system
- Liaise with employers to monitor learner progress and ensure apprenticeship requirements are met
- Provide guidance to help learners overcome challenges during their apprenticeship
- Contribute to the continuous improvement of teaching and assessment practice within the team
- Assessor qualification (CAVA, TAQA, or equivalent) – essential
- Level 3 Teaching Award (or willingness to work towards) – desirable
- Level 3 or above qualification in a relevant IT subject – essential
- Previous experience assessing IT apprenticeships, ideally IT Support Technician, with knowledge of networking
- Confident managing a remote caseload and building strong relationships with learners and employers
- Strong organisational and communication skills, with the ability to motivate and support learners to achieve their potential