EUC Engineering Lead

London (Hybrid)
Up to £75,000 + benefits
Permanent

A leading London professional services organisation is looking for an experienced EUC Engineer to join its IT team. This is a hands-on role focused on modern endpoint management, Microsoft cloud technologies and end-user device security.

Working as part of a collaborative IT function, you will help manage and improve the organisation's end-user computing environment, supporting several hundred users across Windows devices, Microsoft 365 and mobile platforms.

Key responsibilities

• Manage and support the end-user computing environment including Windows desktops, laptops and mobile devices

• Administer Microsoft Intune/Endpoint Manager for device management, compliance and software deployment

• Deploy and manage devices using Microsoft Autopilot and modern cloud-based deployment methods

• Support Microsoft 365 services including Teams, OneDrive, SharePoint and Exchange Online

• Package and deploy applications using tools such as SCCM, Intune Win32 apps or similar technologies

• Manage endpoint security technologies including Defender for Endpoint, BitLocker and application control tools

• Use PowerShell Scripting to automate administrative tasks and processes

• Support mobile device management for iOS and Android devices

• Act as a third-line escalation point for EUC related incidents

• Maintain technical documentation, procedures and troubleshooting guides

• Assist with projects relating to end-user technology and workplace improvements

Required experience

• Strong experience administering Microsoft Intune/Endpoint Manager

• Experience deploying devices using Microsoft Autopilot

• Advanced knowledge of Windows 10/Windows 11 enterprise environments

• Microsoft 365 administration including Teams, OneDrive, SharePoint and Exchange Online

• Application packaging and deployment experience (SCCM, Intune Win32 apps or similar)

• Experience managing endpoint security tools such as Defender for Endpoint and BitLocker

• PowerShell Scripting for automation and administration

• Mobile device management experience for iOS and Android

• Experience supporting enterprise environments of 500+ users

• Familiarity with ITIL processes

• Experience with identity technologies such as Azure AD, Conditional Access and MFA

This is an excellent opportunity to join a well-established organisation with a modern Microsoft technology stack, hybrid working and a collaborative IT team environment.