EUC Analyst

EUC Analyst

London (Hybrid)

Up to £75,000 + benefits

Permanent

A leading London professional services organisation is looking for an experienced EUC Analyst to join its IT team. This is a hands-on role focused on modern endpoint management, Microsoft cloud technologies and end-user device security.

Working as part of a collaborative IT function, you will help manage and improve the organisation’s end-user computing environment, supporting several hundred users across Windows devices, Microsoft 365 and mobile platforms.

Key responsibilities

• Manage and support the end-user computing environment including Windows desktops, laptops and mobile devices
• Administer Microsoft Intune / Endpoint Manager for device management, compliance and software deployment
• Deploy and manage devices using Microsoft Autopilot and modern cloud-based deployment methods
• Support Microsoft 365 services including Teams, OneDrive, SharePoint and Exchange Online
• Package and deploy applications using tools such as SCCM, Intune Win32 apps or similar technologies
• Manage endpoint security technologies including Defender for Endpoint, BitLocker and application control tools
• Use PowerShell scripting to automate administrative tasks and processes
• Support mobile device management for iOS and Android devices
• Act as a third-line escalation point for EUC related incidents
• Maintain technical documentation, procedures and troubleshooting guides
• Assist with projects relating to end-user technology and workplace improvements

Required experience

• Strong experience administering Microsoft Intune / Endpoint Manager
• Experience deploying devices using Microsoft Autopilot
• Advanced knowledge of Windows 10 / Windows 11 enterprise environments
• Microsoft 365 administration including Teams, OneDrive, SharePoint and Exchange Online
• Application packaging and deployment experience (SCCM, Intune Win32 apps or similar)
• Experience managing endpoint security tools such as Defender for Endpoint and BitLocker
• PowerShell scripting for automation and administration
• Mobile device management experience for iOS and Android
• Experience supporting enterprise environments of 500+ users
• Familiarity with ITIL processes
• Experience with identity technologies such as Azure AD, Conditional Access and MFA

This is an excellent opportunity to join a well-established organisation with a modern Microsoft technology stack, hybrid working and a collaborative IT team environment.

Salary: up to £75,000 + benefits

Location: London (Hybrid working)