IT Service Desk Analyst

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you!

Join a friendly Leeds based team providing 1st line support, there are excellent opportunities to grow your skillset and career with this leading law firm.

What’s in it for you:

• Salary up to £35k and competitive benefits package.
• Hybrid working (50% working from home, 50% working from the office).
• Exposure to a range of technologies for personal and professional growth.
• Joining a reputable firm with a long-term career path.

Key Responsibilities:

• Provide 1st line support to local and global users via phone, email or face-to-face.
• Involvement in project work.
• Escalate issues where necessary to technical teams.

Skills Required:

• Strong communication skills.
• Essential software experience: Windows, AD, Teams, Office 365 suite applications.
• Essential hardware experience: laptops, desktops and phones.

Does this sound like your next role? Click 'Apply’