Senior Business Analyst

Senior/Lead Business Analyst - PAS Programme

About Pikl

Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences.

As we enter our next phase of growth, we’re building a Policy Administration System (PAS) to underpin a scalable, partner-ready insurance platform.

About the Role

We’re looking for an experienced Contract Business Analyst to play a pivotal role in delivering our PAS.

This is a hands-on, high-impact role working on a project with real strategic impact, acting as the bridge between business stakeholders and delivery teams. You’ll own requirements end-to-end – from shaping early scope through to supporting delivery and UAT – helping us turn complex insurance processes into a scalable, modern platform.

Key Responsibilities

• Lead requirements gathering, analysis and documentation across the PAS MVP
• Translate insurance processes into clear user stories, specs and acceptance criteria
• Own and manage the product backlog through delivery lifecycle
• Act as the primary interface between business and digital/engineering teams
• Facilitate agile ceremonies (sprint planning, refinement, reviews)
• Define integration requirements across PAS components (API, pricing, billing, data, claims)
• Produce high-quality artefacts: BRDs, process maps, data flows, system documentation
• Support UAT planning, execution and sign-off
• Proactively manage risks, dependencies and stakeholder alignment

About You

• 5+ years’ BA experience within general or specialty insurance
• Proven delivery on PAS or complex insurance platform projects
• Strong understanding of policy lifecycle, underwriting, claims & billing
• Experience working with APIs, integrations and system architectures
• Confident communicator – able to work across C-suite to delivery teams
• Comfortable in fast-moving, MVP / scale-up environments
• Experience with London Market / MGA / Lloyd’s environments
• Familiarity with platforms like Guidewire, SSP, Earnix or similar

If you are a delivery focused BA with deep insurance and PAS experience we'd love to hear from you.