IT Cyber Security Apprentice

PLEASE NOTE: Possession of a valid driving license and access to a vehicle is essential, as the role requires travel to offices in Liverpool (L3 4AE), Cheshire (CW12 1DT), and Runcorn, as well as visits to various sites across Merseyside and Cheshire.

Initially, there will be up to 4 days working out of our Liverpool and or Cheshire office to deliver shadowing of the team functions and processes or as the business requires.

We are excited to be recruiting an IT Cyber Security Apprentice who will have the opportunity to work as part of the infrastructure team within the broader IT Department.

You will assist the team in accordance with health and safety regulations and will be given an opportunity to gain skills alongside your apprenticeship qualification. The ideal candidate will be looking to develop a career which gives you the opportunity to develop your skills in IT, with a particular flare for infrastructure and Cyber Security and along with your customer service, communication, and people skills.

• Monitor Security Alerts: Assist in monitoring security alerts and responding to potential threats, working with the infrastructure Team and Plus Dane partners
• Incident Response: Participate in incident response activities, including identifying, analysing, and mitigating security incidents, working with the infrastructure Team and Plus Dane partners
• Vulnerability Assessment: Conduct vulnerability assessments and assist in the implementation of remediation measures, working with the infrastructure Team and Plus Dane partners
• Security Tools Management: Learn to use and manage various security tools and technologies
• Support: Provide first-line support on incidents and service requests over the telephone, email, teams, in person and self-service portal and communicate updates on progress until resolution as needed by the business
• Documentation: Maintain accurate and detailed documentation of security incidents, procedures, and policies
• Administration: Complete general administrative tasks within the team such as managing inboxes, managing PO’s and other administrative tasks within the service area
• Training and Awareness: Participate in security awareness training and contribute to educating staff on security best practices. Collaborating with our in-house trainer

• IT skills
• Customer care skills
• Team working

• IT A Level, grade Any (Desired)
• IT BTEC, grade Extended diploma (Desired)
• ICT Other, grade Level 3 (Desired)
• Relevant subject Other, grade Level 3 (Desired)