E-commerce Executive

The Role:

We are recruiting on behalf of a well-established, award-winning business based just outside of Cambridge. Our client is a market leader in their sector, working with a range of businesses with household names, and they are looking for an experienced Ecommerce Executive to join their growing team following an internal promotion.

This is a permanent, office-based position in a purpose-built, modern facility with outstanding on-site amenities. You will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field.

Main Responsibilities:

• Develop strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic
• Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock
• Oversee website content strategy and daily operations, ensuring product listings and merchandising are accurate and aligned with brand guidelines
• Collaborate with the marketing team to manage product uploads, digital content, and conversion rate optimisation
• Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities
• Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience

Skills/Experience:

• 2 to 3 years of experience in a similar ecommerce role, ideally within a direct-to-consumer (B2C) environment
• Strong commercial awareness and understanding of online customer behaviour and performance indicators
• Working knowledge of SEO and experience implementing content updates to improve rankings
• Confident using Shopify or a comparable CMS, alongside tools such as Google Analytics
• Excellent attention to detail with strong communication and organisational skills
• A proactive, collaborative approach with a genuine interest in digital trends

Salary & Working Hours:

Competitive salary, dependent on experience. Full-time, hybrid working on offer, Monday to Friday.

Benefits:

• Contributory pension up to 6%
• Death in service cover
• 25 days annual leave
• Staff discount
• Free on-site parking
• Company social events