Digital Product Analyst

Digital Product Analyst
Retail
Hybrid: 3 days per week and you can be based in London or Herts
9 months
£450 per day

In short: We're seeking a mid-level Digital Analyst to work within a product team using Tableau and SQL to ask the right questions and record relevant answers. Owning relationships with product managers and UX leads, helping them define objectives and key results, setting targets, analysing product releases, defining and validating hypothesis, and making product recommendations.

In full:

Digital Analyst role in Product Analytics & Experimentation team supporting the Supplier & Partner product Team.

Responsibilities:

* Executing end-to-end analysis: gathering and shaping requirements; defining success metrics; identifying and validating sources of data; identifying and validating methods of analysis; delivering insights and liaising with clients and partners to ensure the best recommendations are identified and delivered.
* Deep dive analysis into key areas of the business
* Supporting, analysing and visualising data to understand areas for optimisation and where to prioritise initiatives
* Demonstrating strong, data-based decision-making skills, especially when multiple trade-offs are involved, and fast decision-making is required.
* Using data from multiple sources to identify trends, exposing new opportunities, and answering business questions.
* Confidently and competently representing the team when needed.
* Understanding the commercial impact of your recommendations and insight.
* Identifying unstructured problems and articulate opportunities to form new analytics project ideas.
* Giving greater context to analyses by incorporating external data for comparison purposes (industry benchmarks)

Skills / experience required:

• Using big data, business intelligence and data visualisation tools (ideally Tableau).
  * Advanced data collection from a range of different sources.
  * Strong SQL.
  * Advanced ETL (cleansing, etc.)
  * Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
  * Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience.
  * The ability to influence without authority.
  * Experience in digital analytics positions.
  * University degree of 2:1 or higher in a quantitative discipline or relevant experience
  * Commercial awareness.
  * Being a champion of digital analytics tools.

Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.