SRE Transformation Lead (Global Banking & Payments)

Job Title: SRE Transformation Lead/ Senior SRE Engineer (Global Banking & Payments)
Contract Length: 12 months
Location: Bromley / London (3 days a week)
Working Pattern: Full Time

Are you ready to lead a transformative journey in the world of Global Banking and Payments? Our client is seeking a passionate and experienced SRE Transformation Lead to help shape and scale Site Reliability Engineering (SRE) practises across a highly regulated banking environment. This is your chance to drive innovation, foster collaboration, and make a real impact on service reliability!

Role Overview:

As the SRE Transformation Lead/ Senior SRE Engineer, you will lead and accelerate transformation from traditional L2 production support toward an SRE operating model. Your hands-on experience will be crucial in defining and implementing SRE practises across critical banking and payment services, ensuring measurable reliability outcomes and streamlined operations.

Required Skills:

• Significant experience in Site Reliability Engineering and implementing SRE practices across large scale, complex services in essential
• Demonstrated experience leading an SRE transformation in a corporate banking environment (or similarly regulated financial services enterprise).
• Proven ability to implement and scale SLO/SLI and error budget approaches, and to operationalize them across multiple teams and services.
• Strong engineering background with the ability to drive automation and reduce manual toil through code, tooling, and process redesign.
• Deep knowledge of incident response, problem management, root cause analysis, and operational resilience practices in mission critical environments.
• Strong stakeholder management skills, able to influence technology and business partners and communicate effectively at senior levels.

Key Responsibilities:

• SRE Operating Model & Transformation: Lead the design and execution of the SRE adoption strategy, transitioning teams to a reliability engineering mindset.
• Reliability Measurement: Drive the implementation of Critical User Journeys, SLIs, SLOs, and error budgets to align metrics with user experience and business objectives.
• Toil Reduction & Automation: Identify and eliminate operational toil through automation, enhancing engineering practises and operational tooling.
• Incident & Problem Management: Strengthen incident response frameworks and improve production outcomes through effective root cause analysis and preventive engineering.
• Observability & Tooling: Establish observability standards to enhance service monitoring, partnering with teams to align SRE needs with enterprise tooling.
• Stakeholder Management: Influence leaders across operations and engineering, driving the adoption of SRE principles and fostering a culture of reliability.

Preferred Qualifications:

• Experience with high-availability banking platforms and 24x7 operational expectations.
• Familiarity with observability tools and building SRE communities of practise.

Why Join Us?

• Be a Pioneer: Lead the charge in transforming how reliability engineering is approached in the banking sector.
• Collaborative Environment: Work with a diverse team that values innovation, teamwork, and excellence.
• Professional Growth: Take on a pivotal role that will challenge and expand your skills in a dynamic and fast-paced industry.

Are you ready to take the next step in your career and make a lasting impact? If you have the expertise and enthusiasm for driving SRE transformation, we want to hear from you!

Apply Now! Join our client in revolutionising the Global Banking & Payments landscape. Your journey toward making a difference starts here!

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