Technical Business Analyst

Job Title:

Technical Business Analyst (Fixed-Term Contract)

Department:

Technology / IT / Digital

Location:

Edinburgh (Hybrid working model, 2 days a week onsite)

Contract Duration:

Fixed-term contract until 1 November 2026

Programme Context:

Supporting a large-scale Day 2 separation programme within a UK financial services organisation, involving the separation of assets and services to Barclays.
The role sits within the application workstream, supporting transition and delivery activities across multiple web and infrastructure-related initiatives.

Job Purpose:

The Technical Business Analyst will support a transition programme within the application workstream, delivering key initiatives including domain name changes and web-based implementations.

With projects currently in testing phases and approaching go-live, the role will focus on ensuring strong governance, operational readiness, and successful transition into live service, supporting the broader separation programme.

Key Responsibilities:

  • Support delivery across the application workstream within a large-scale financial services separation programme
  • Drive operational readiness and governance for solutions approaching go-live
  • Define and manage readiness criteria, governance checkpoints, and sign-off processes
  • Work closely with QA, development, infrastructure, and business teams during SIT and UAT phases
  • Validate that business and technical requirements have been fully met
  • Support release planning, cutover, and go-live activities
  • Ensure all documentation is complete and fit for purpose (process maps, runbooks, support models, knowledge transfer materials)
  • Identify and manage risks, issues, and dependencies across transition activities
  • Facilitate stakeholder engagement across multiple internal and external teams
  • Support transition into business-as-usual (BAU) operations
  • Maintain traceability of requirements through to implementation

Key Skills & Qualifications:

  • Degree in Business, IT, Computer Science, or equivalent experience
  • Strong understanding of SDLC, testing phases, and release/go-live processes
  • Experience in transition, separation, or service readiness environments
  • Familiarity with Agile and/or Waterfall methodologies
  • Proficiency in tools such as JIRA, Confluence, Visio, or similar
  • Understanding of web technologies, domain changes (DNS), and application environments
  • Strong analytical and documentation skills
  • Excellent stakeholder management and communication skills

Experience Required:

  • Experience as a Technical Business Analyst within a technical delivery environment
  • Proven experience supporting testing, go-live, and operational handover activities
  • Experience working on transition, separation, or large-scale transformation programmes
  • Exposure to financial services or regulated environments is highly desirable
  • Experience with web implementations and/or domain migration projects
  • Strong track record of working across both technical teams and business stakeholders

Desirable Skills:

  • Experience with service transition frameworks (e.g., ITIL)
  • Exposure to cloud platforms (AWS, Azure)
  • Understanding of regulatory or compliance considerations in financial services
  • Relevant certifications (e.g., BCS, CBAP, Agile)

Personal Attributes:

  • Detail-oriented with a strong focus on governance and quality
  • Confident in identifying gaps and ensuring readiness ahead of go-live
  • Strong organisational and coordination skills
  • Calm under pressure during critical delivery phases
  • Collaborative and delivery-focused

Candidates will ideally show evidence of the above in their CV to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Details

Company
Pontoon
Location
Edinburgh, City of Edinburgh, United Kingdom
Hybrid / Remote Options
Employment Type
Contract
Posted