Business Application Analyst Apprentice (Portsmouth City Council)

The IT Service provides operational and transformational IT support required by the Portsmouth City Council (PCC) business units. The Business Support team within the IT Service works closely with the PCC business units to carry out business as usual activities to support the core / critical line of business systems.

Role

  • You will undertake an apprenticeship - Level 3 IT Solutions Technician, developing skills in being analytical, problem solving, and application lifecycle management covering analysis, design, procurement, build, configuration, support, capacity planning and de-commissioning.
  • You will work closely with the business application analysts.
  • You will be providing general support, advice, and guidance to IT colleagues and to system users.

Training

Firebrand’s sector-leading Level 3 IT Solutions Technician (L3ITST) Apprenticeship Programme trains apprentices to implement and maintain IT systems and solutions to meet their business’ needs, apprentices will learn how to apply a professional framework to gather and analyse requirements; enabling design, development, testing and implementation of IT solutions providing ongoing support both directly to end users and for the underlying IT services.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Solutions Technician apprenticeship:

  • CompTIA A+
  • BCS Level 3 Award in Programming

Key areas covered are:

  • Networking, Operating Systems & Security
  • Software Solution Lifecycle
  • Support for the roll-out of installation and commission of new systems or upgrades
  • IT Strategies, Service Level Agreements, Business Processes

The role offers a permanent role upon completion of the apprenticeship depending on performance but is initially a fixed-term position for 21 months.

Apprenticeship Standard
IT solutions technician (level 3)
Training Provider
FIREBRAND TRAINING LIMITED
Working Week
Days and shifts to be confirmed.
Expected Duration
18 Months
Positions Available
1
Closing Date
Monday, 13th May 2024
Start Date
Monday, 20th May 2024

Desired Skills

  • Communication skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Interpersonal skills
  • Curiosity to learn
  • Desire to learn

Qualifications

  • 5 GCSE's including English and Maths GCSE or equivalent, grade (A*-C/9-4 or equivalent) (Essential)

About the Employer

Portsmouth City Council
Portsmouth City Council is the local authority of the city of Portsmouth, Hampshire, England. It provides a full range of local government services, including Council Tax billing, libraries, social services, town planning, waste collection, and disposal, and it is a local education authority.
Company
Portsmouth City Council
Location
Civic Offices, Guildhall Square, Portsmouth, Hampshire, England
Employment Type
Advanced Apprenticeship
Salary
£22,183.00
Posted
Company
Portsmouth City Council
Location
Civic Offices, Guildhall Square, Portsmouth, Hampshire, England
Employment Type
Advanced Apprenticeship
Salary
£22,183.00
Posted