Transport Delivery Assistant Apprentice
Portsmouth City Council are offering a great opportunity for a Transport Delivery Assistant Apprentice, where you will help support the day-to-day work of the Transport Delivery Team, helping to keep projects and services running smoothly and that make a real difference to people across the city.
Role
Reporting into the Transport Delivery Lead, you will work towards:
- Supporting the Transport Delivery Manager in the investigation of service complaints, using diplomacy and integrity, providing appropriate verbal and written responses, escalating when appropriate, and to record all outcomes accordingly.
- Providing technical support, assistance and consultation support to the members of the Transport Delivery Team in dealing with the day-to-day activities of the section.
- Developing communication skills to liaise and work effectively with other internal teams, to ensure a cohesive and collaborative approach to TRO consultations and queries, the Feasibility process and delivery of the LTP programme.
- Providing technical support in the coordination and provision of information relating Traffic Regulation Orders and Land Charges.
- Responding to and investigate feasibility queries raised by members of the public, Councillors and other stakeholders, and in conjunction with the Feasibility Senior Transport Planner or Transport Delivery Manager where appropriate.
- Providing technical information and assistance in the preparation of reports for Transport Delivery Steering Group as required.
- Remaining up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.
- Being responsible for advanced administrative tasks, including the raising of purchase orders and processing of invoices as directed by more senior team members.
Training
You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
- IT
- Record and Document Production
- Decision Making
- Interpersonal Skills
- Quality Planning
- Project Management
- Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.
This is fixed-term contract, but HTP Apprenticeship College will help with career progression opportunities.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- HTP APPRENTICESHIP COLLEGE LTD
- Working Week
- Monday - Friday, typically 0830 - 1700
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 30th September 2026
- Start Date
- Monday, 16th November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- English & Maths GCSE, grade 4-9 or A*-C (Desired)