Digital Business Partner
Job summary
NHS Band 8A: £57,528 - £64,750 per annum
Hours per Week: Full Time 37.5
Contract: Temporary for 12 months
The Digital Business Partner is an influential member of the Department acting in a pivotal role, helping to build digital skills across the Trust by providing professional expertise, guidance and facilitation of digital service & solution provision and enabling the effective delivery of integrated services & performance of the Digital Department. They are expected to improve the effectiveness and value of health care delivery in the Trust by:
- Providing professional expertise to services in order to deliver strategic and operational priorities and outcomes
- Facilitating the delivery of the Trusts Digital Strategy and supporting clinical adoption and engagement in use of digital solutions and services
- Through close working with Divisions of the Trust understand business issues, risks, opportunities & priorities, help to provide strategic digital direction and embed excellent digital planning, practice and standards
- Supporting the Digital Department forward planning and delivery of digital services & solutions - representing Divisional interests, inputting opportunities for digital transformation & improvement and highlighting problems/escalating issues as appropriate.
Main duties of the job
The post holder will:
- Proactively and positively contribute to the successful overall performance of the Trust.
- Deliver excellent levels of customer service to all patients/visitors and staff at the Trust.
- Develop effective ways of working and create strong partnerships and relationships with all stakeholders to support the implementation of the Government's policies on Health.
- Develop an organisational culture that fosters collaborative working among all staff groups, to ensure a focused commitment to delivering quality services and outcomes.
- Act as an advocate for the Trust & its contribution to the Health Service arena through creating effective partnerships and relationships with internal and external stakeholders.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.
Job description
Job responsibilities
Key Responsibilities:
Communication and Working Relationships:
- Build and sustain effective communications with other roles involved in the shared services as required.
- Build and sustain effective communications with other Trust functions and positions involved with digital and transformation agenda as appropriate.
- Provide leadership and advice to Board, Executives, clinicians and managers on all aspects of Digital infrastructure.
- As a senior specialist be involved in meetings, feedback sessions etc. where highly complex, sensitive, emotive and sometimes highly contentious information is conveyed.
- Facilitate, train and advise on the appropriate and proportionate investigation/review of service development and sustainability.
Analytical and Judgement:
- Maintain and continuously improve specialist knowledge in an aspect of Health Service which significantly contributes to the Trusts stated objectives & aims.
- Establish and maintain strategic links with a range of external partners/stakeholders or manage the links made through the team. Engage with external partners/stakeholders to gain their necessary level of contribution & commitment to the successful delivery of your work.
- Undertake proactive horizon scanning for either developments relating to Trust work or opportunities for Trust involvement around health issues.
- Increase the level of knowledge & skills within the Trust through documenting key learning and supporting others to develop their professional abilities.
- Dissemination of knowledge through engagement in report writing, and reviewing, taking full responsibility for technical accuracy and reliability and being sensitive to the wider implications of that dissemination. and assurance processes including audit.
- To plan, facilitate and implement change projects to implement the Trusts revised policies and strategies, ensuring that resources are identified appropriately to enable staff and the service to develop.
Planning and organising:
- As an advocate for change, identify the need for delivery productivity and efficiency improvements through digital transformation; lead and support the planning and provision of digital services & solutions and work alongside nursing and clinical staff to ensure successful implementation of digital services & solutions that achieves expected outcomes and benefits patient care.
- Facilitate the implementation of Trust digital projects, investments and benefits realisation programmes helping to ensure that these meet budget and time targets and are carried out in accordance with Trust and departmental procedures as appropriate.
- Support the Digital senior leaders in provision of routine and ad-hoc reports, plans and risks to Trust Board, Trust Leadership Team, Digital Committee and other bodies to ensure digital issues are understood and responded to in an appropriate manner at all levels of the organisation.
- Represent the Digital Department at local levels, developing partnerships, sharing best practice and integrating knowledge within the Trust.
- Work in conjunction with the team to deliver effective programmes of education and training, taking an active role in teaching on these programmes and any initiatives as appropriate.
For further details please refer to enclosed job description.
Person Specification
Qualifications
- Educated to master's level or equivalent qualification/experience. Working in a Digitally focused environment Project management qualification, PRINCE2 or equivalent. ITIL Foundation.
- Evidence of continuing professional development including management studies to master's level or above or equivalent experience.
- Professional registration (BCS, IET, UKCHIP). ITIL Practitioner Certificates.
Experience
- Considerable experience working on tactical & operational matters and managing digital services (preferably in the public sector).
- Experience of contributing to the development and implementation of strategies, development programmes and business cases.
- Experience of performance and budgetary management and control. Considerable experience of achieving success when working in multi-disciplinary teams.
- Experience of working with complex digital/IT operational change/project management while also developing and maintaining high standards of quality.
- Experience of working as a digital specialist within a non-digital environment (preferably involving clinical or supporting health services).
Skills and Knowledge
- Well-developed knowledge and experience of building, managing and developing relationships and working through other teams to achieve objectives and maximised results.
- Sufficient knowledge of NHS/Government policies, strategies and organisational relationships in relation to digital, IT and public service developments, to be able to advise clients and develop proposals for the IT Department to respond to corporate needs.
- Knowledge and understanding of the current and developing strategic digital requirements of an NHS Trust.
- Knowledge of clinical pathways across the Trust and understanding of Trust mandatory performance standards.
Employer details
Employer name
Portsmouth Hospitals University NHS Trust
Address
Isle Of Wight Nhs Trust
Parkhurst Road
Newport
Isle Of Wight
PO30 5TG
Employer's website
https://www.porthosp.nhs.uk/work-for-us/