Applications lead (IT)

Positive Employment is currently recruiting for an Applications lead for our client a local government organisation in Keynsham, Bristol.

This role is a 12 month contract with the possibility to extend.

Requirements:

• Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area.
• ITIL v4 Qualification.
• Agile Foundation certificate

Specific Knowledge & Experience: Knowledge & Expertise.

• Experience of supporting and developing the Liquidlogic application.
• Expert in an area of Social care- Adults, Children's or Education.
• Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions.
• An In depth knowledge of ITIL frameworks and best practices.
• Strong expertise in maintaining the reliability, performance, and security of application systems.
• Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution.
• Proficiency of planning and managing system upgrades.
• Highly organised with the ability to manage and prioritise a varied and complex workload where there are likely to be conflicting demands.
• Customer focused with strong communication and interpersonal skills, being able to impart technical information clearly and succinctly to a non-technical audience.
• The ability to be proactive, think creatively and identify development opportunities.
• Strong team player who with a collaborative work style who can provide technical guidance and mentorship to other team members

Role Dimensions.

• Represent the department as required at external meetings, user groups and forums.
• Supervise junior colleagues and external contractors where appropriate, ensuring that they understand their role, tasks, timescales and the quality of work required.

Working Hours: 37hrs/9:00am - 17:00pm/Monday to Friday

Pay: £30.25 p/h

Please note this role is within the scope of IR35.