First Line IT Support Officer

Positive Employment is currently recruiting for an IT Support Officer for our client a government organisation in Brentwood, Essex.

Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud technologies? Do you like to problem solve? Or how about challenges? Like to learn new skills? Can you provide excellent customer service with a technical twist?

This role is a temporary contract initially for 3 months with the possibility to extend. Hybrid available, preference is 5 days on site.

Duties and Responsibilities but not limited to:

• Working with Technical Analyst to provide the first line and first-class Technical Service Desk.
• Variety of support tasks, hardware commissioning and decommissioning and general IT Support.

Personal Requirements:

• Knowledge of Microsoft technologies required and ITIL would be advantageous.

Working Hours: 37hrs / 8:30am - 17:00pm / Monday - Friday

Pay: £20.13 per hour

Please note this role is within the scope of IR35.