Web Content Editor

Positive Employment is currently recruiting for a Web Content Editor for our client a local government organisation in Kensington.

The successful candidate will be working with teams across, you'll be responsible for editing web content, helping to set content standards and helping to ensure content is up to date, consistent and meets the current version of the Website Content Accessibility Guidelines to Level AA.

This role is a 3 month initial contract with the possibility to extend. The position will be made permanent in time and there will be an opportunity for post holders to apply for the permanent role. This role is hybrid working with 3 days in the office required.

Duties and Responsibilities but not limited to:

• Oversee the day-to-day management and continuous improvement of (corporate website) and microsites, including site structure, navigation, and content strategy.
• Ensure all web content aligns with best practices in usability, accessibility (WCAG), and web writing standards.
• Manage technical configurations and CMS platforms to meet agreed service requirements and technical specifications.
• Submit and manage support tickets related to website bugs and technical issues.
• Promote and embed a user-centred approach to digital content and service delivery across the organisation.
• Ensure websites and digital services comply with accessibility standards and Government Digital Service (GDS) guidelines.
• Use analytics and user feedback to inform content decisions and site improvements.
• Plan, prioritise, and manage digital projects, balancing multiple competing demands and meeting deadlines.
• Build and sustain effective relationships with internal teams, stakeholders, and external partners.
• Communicate technical and non-technical information effectively to diverse audiences.
• Identify and engage key stakeholders, manage expectations, and drive consensus.
• Contribute to defining and evaluating digital strategies and policies to ensure alignment with business objectives.
• Provide guidance and support to colleagues on digital best practices, technologies, and service standards.
• Work autonomously while supporting team objectives and fostering a collaborative environment.
• Assess and manage risks associated with digital projects and website operations.

Personal Requirements:

• Expert in Content Strategy & Creation.
• Expertise in developing comprehensive content strategies, crafting user-centred content aligned with GDS standards, and optimising information architecture for improved usability and accessibility.
• Proficient in creating compelling content and online forms compliant with WCAG 2.2 AA and GDS service standards.
• Intermediate: UX Design & User Research.
• Skilled in applying UX design principles such as user flows, wireframing, and prototyping to enhance digital products.
• Experienced in collaborating with UX researchers to gather user insights and feedback, informing content and design decisions to promote a user-centred design approach.
• Expert: Technical & Analytical Proficiency.
• Strong knowledge of web languages (HTML, CSS) and CMS platforms, supporting website development and maintenance.
• Adept at managing website analytics tools, interpreting data to optimise content and user experience, and overseeing bug tracking and support ticket processes.
• Intermediate Leadership & Collaboration.
• Proven ability to lead project planning and prioritisation, managing competing demands to deliver on time and within scope.
• Excellent interpersonal skills, engaging and building strong relationships with internal teams, external partners, and stakeholders.
• Skilled in providing guidance and mentorship, fostering a collaborative, feedback-driven culture.
• Intermediate Strategic & Communication Skills.
• Adept at translating technical requirements into accessible language for diverse audiences and developing digital strategies and policies aligned with organisational goals.
• Experienced in assessing risks and managing workflows, ensuring project success.
• Skilled in building positive working relationships across departments to facilitate cross-functional collaboration.
• A degree in a related field like English, Journalism, Communications, Marketing or Digital Media is essential.

Working Hours: 36.00hrs/9:00am - 17:00pm/Monday to Friday

Pay: £22.14 per hr

Please note this role is within the scope of IR35.