Therapies Hub Co-ordinator
Job summary
We are looking for an enthusiastic individual to join our team to undertake the role of the Therapies Hub Co-ordinator, based within the Therapies Hub at Newtown Hospital.
The post holder will require excellent communication skills, liaising with patients and clinicians over multiple channels e.g. telephone, email.
The post holder will work positively and flexibly to support the needs of the service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.
Main duties of the job
The post holder will provide administrative support within the Therapies Hub, managing waiting lists, booking and sending out appointments for clinics, marking patients as attending / non-attending, chasing results and undertake audio typing for specialist clinics. The post holder will also provide a range of clerical duties as directed, provide support and cross cover within the department. Knowledge of WPAS is desirable and previous audio/touch typing experience is essential.
We would particularly welcome applications from Welsh speakers; but even if you don't speak any Welsh, or want to develop your skills, don't worry: the health board will support you with training.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
- Educated to at least GCSE level, NVQ3 or equivalent
- RSA 3 or equivalent
- Audio typing
Experience
- Computer literate demonstrated by a working knowledge of computer skills, and Microsoft Office, with the ability to master new applications
- Experienced in touch typing
- Experience in audio typing
Aptitudes and Abilities
- Articulate with well-developed interpersonal skills
- Able to maintain confidentiality
- Ability to work both autonomously and as part of a team
- Excellent IT skills
- Ability to understand complex situations and information
- Knowledge of range of secretarial procedures
- Knowledge of software programmes
- Ability to work to deadlines within minimal supervision
- Effective interpersonal and communication skills
- Ability to prioritise and time manage own workload
- Some ability to speak, read and/or write Welsh, or an eagerness to learn.
Values
- Demonstrate PTHB Values
Other
- Continuing further development and a commitment to education / training
- Enthusiastic, motivated, and willing to be flexible
- Ability to work in a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Powys Teaching Health Board
Address
Newtown Hospital
Llanfair Rd
Newtown
SY16 2DW
United Kingdom
Employer's website
https://pthb.nhs.wales/working-for-us/