Performance and Intelligence Lead

Job summary

 UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Directorate Performance & Intelligence Manager to join the Health in Justice service at Practice Plus Group.

You will work across the Midlands Directorate.

This role is home based, with travel to sites across the directorate as required.

This is a senior analytical and performance management role within Health in Justice at Practice Plus Group, reporting to the Operations Director. The primary purpose of the role is to turn complex operational and performance data into meaningful insights that support decision-making, improve services, and drive operational excellence across prison healthcare services.

Salary & Hours

This position is full time working 37.5 hours per week.

You will receive an annual salary of £45,000 to £50,000   per annum.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Main duties of the job

As a Directorate Performance & Intelligence Manager your responsibilities will vary. You will:

• Lead regional business intelligence, performance reporting, and analytical services.
• Develop and maintain dashboards, reports, and performance packs using tools such as Power BI.
• Analyse operational, clinical, workforce, and contractual data to identify trends, risks, and opportunities.
• Produce executive-level reports and insights for senior leaders.
• Act as the main point of contact for performance and intelligence enquiries.
• Work with operational leaders to identify areas requiring improvement.
• Support performance reviews, transformation programmes, and service improvement projects.
• Investigate underperformance and recommend evidence-based solutions.
• Monitor compliance against KPIs, contracts, and operational standards.
• Support recovery plans and improvement initiatives.
• Support contract reviews, audits, inspections, and commissioner meetings.
• Produce reports for commissioners and regulators.
• Lead data quality assurance processes.
• Ensure compliance with information governance requirements.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 60 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications, skills and experience required:

• Significant performance management, business intelligence, analytics and operational intelligence experience
• Experience supporting senior leaders with data-driven decision-making.
• Significant experience identifying performance risks and recommending improvements and operational intelligence.
• Experience delivering analytical support for operational improvement and transformation projects.
• Experience working in complex, highly regulated, or multi-site environments.
• Experience presenting findings to senior leadership teams.
• Strong understanding of performance management and business intelligence principles.
• Understanding of KPI frameworks and performance measurement methodologies.

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