Delivery Analyst
Delivery Analyst (Agile/Business Applications)
Overview
We are supporting a forward-thinking professional services organisation as they continue to invest in their technology and delivery capabilities. As part of this growth, they are looking to hire a Delivery Analyst to play a key role in connecting business needs with technical delivery.
This is an exciting opportunity to join a developing function at a pivotal time, helping shape how work is delivered and improving ways of working across the organisation.
The Role
As a Delivery Analyst, you will act as the connective tissue between business stakeholders and the Applications team-taking ideas and requests, shaping them into clear deliverables, and guiding them through to release.
You will be responsible for managing demand, refining requirements, running agile processes, and ensuring high-quality outcomes that meet user needs. Initially, you will focus on a Business Applications team, with scope to expand your impact across a wider technology function over time.
Key Responsibilities
Shape the Work
- Act as the first point of contact for incoming requests from across the business
- Work with stakeholders to understand requirements and translate them into clear user stories
- Define acceptance criteria and capture both functional and non-functional requirements
- Manage and prioritise the backlog in collaboration with key stakeholders
Run the Work
- Facilitate agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives
- Coordinate dependencies across multiple teams
- Track delivery progress using metrics such as velocity and sprint health
- Manage risks, issues, and blockers, ensuring clear communication throughout
- Utilise tools such as Azure DevOps (or similar)
Land the Work
- Coordinate and manage user acceptance testing (UAT)
- Communicate effectively with stakeholders throughout the delivery lifecycle
- Support release planning, user communications, and post-release activities
- Promote a minimum loveable product mindset, focusing on delivering real user value
About You
- 2-4 years' experience in delivery, business analysis, product, or scrum-related roles
- Strong understanding of agile methodologies and experience supporting sprint delivery
- Skilled in writing user stories and defining acceptance criteria
- Experience coordinating UAT and working with both technical and non-technical stakeholders
- Excellent communication skills, with the ability to translate between business and technical teams
- Strong organisational skills with a proactive, problem-solving mindset
Desirable:
- Agile or business analysis certifications (eg Scrum, PSM, CSM, SAFe, BCS)
- Experience within professional services or similar environments
- Familiarity with Microsoft Dynamics 365 or similar platforms