Senior Manager Legal Technology

Senior Manager, Legal Technology

An international law firm is seeking a Senior Manager, Legal Technology to join its growing Practice Technology & Solutions function. This strategic role sits at the intersection of legal practice, innovation, and technology, ensuring that the firm’s digital investments translate into meaningful improvements for lawyers and clients.

As a senior member of the team, you will bring the firm’s technology and innovation strategy directly into the day-to-day practice of law—identifying genuine pain points, uncovering opportunities, and driving adoption of next-generation legal tech tools. You will act as a connector between practice groups, technology teams, and business services functions, shaping solutions that align with the firm’s strategic goals.

This position leads the Practice Enablement & Adoption team across Europe and Asia, working closely with colleagues in Knowledge, Pricing, Practice Management, Legal Risk, and Technology to deliver impactful pilots, product launches, and transformation initiatives.

Key Responsibilities

Practice Transformation & Innovation

• Drive implementation and adoption of the firm’s AI and legal technology strategies within practice areas.
• Facilitate design thinking sessions, process mapping, pilots, and workflow redesigns.
• Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement.
• Gather user stories and insights, maintaining a knowledge base of practice-level challenges and needs.

Strategic Intake & Initiative Prioritisation

• Support the evaluation and prioritisation of innovation ideas across the firm.
• Translate practitioner feedback into clear problem statements for technology and business teams.
• Contribute to shaping strategic roadmaps and improving operational efficiency.

Adoption, Change Management & Engagement

• Develop targeted engagement efforts—listening sessions, presentations, vendor showcases—to boost awareness and uptake of legal tech solutions.
• Work with Learning & Development and Practice Technology teams to deliver effective training and rollout programmes.
• Use data and insights to drive adoption, measure ROI, and refine enablement strategies.

Prototyping & Solution Validation

• Collaborate with technical teams to test prototypes, customise templates, and pilot new legal technologies.
• Work with vendors and internal teams to evaluate and onboard innovative solutions.

Cross-Functional Collaboration

• Partner with Knowledge Management, Practice Management, Information Services, Legal Risk, BD & Marketing, and other business teams to deliver comprehensive solutions.
• Monitor legal tech trends and share insights with leadership to inform future strategy.

Team Leadership & Operations

• Manage a regional team, overseeing performance, development, and recruitment.
• Lead operational budgeting, project reporting, and resource planning.
• Provide coaching, feedback, and support for staff development.
• Ensure alignment of team activities with global priorities and timelines.

Qualifications & Experience

Required:

• 5+ years in a legal environment (law firm, in-house legal department, or legal tech provider).
• Proven experience delivering legal technology or innovation initiatives at scale.
• Strong understanding of legal matter lifecycles and lawyer workflows.
• Experience in business analysis, solution design, consulting, or similar client-facing roles.
• Skilled in eliciting and documenting business requirements.

Technical Skills

Required:

• Proficiency in Microsoft Office.
• Working knowledge of Lean/Six Sigma or other process improvement methodologies.
• Understanding of project management approaches (Agile/Scrum, Waterfall).

Preferred:

• Strong design thinking capabilities.
• Working proficiency in French or German.

Performance & Leadership Attributes

• Exceptional communicator with ability to distil complex technical concepts.
• Customer-focused, solutions-oriented, and highly collaborative.
• Adept at managing multiple projects under pressure.
• Organised, detail-oriented, and proactive.
• Demonstrated leadership and team-management experience.
• Ability to maintain confidentiality and exercise discretion.

Working Hours

Standard hours are 9:30am–5:30pm, with flexibility based on business needs. Hybrid working (two days from home) is offered but may evolve over time.