Information Technology Technician

I have teamed up with an organization in Blackburn that is looking for a new IT Technician to provide comprehensive 1st and 2nd Line support across all departments. This hands-on role involves delivering support over the phone, in person, or via remote software. Key responsibilities include maintaining the stock management of PCs, laptops, and mobile handsets; working with the IT Apprentice to manage the building of new hardware tailored to business needs; and assisting the business in the adoption of M365 services to ensure all employees have the technical support required to succeed within the M365 environment.

Job Title: IT Technician

Salary: £27,000 - £29,000

Location: Blackburn (Onsite)

Job Type: Permanent

Start: ASAP

Technical Knowledge

Experience with the following:

• PC building and configurations
• Apple iOS
• Mobile Phone OS
• M365 applications
• M365 Administration
• Active Directory & Group Policy
• Printer fault fixing o Windows 11
• MDM knowledge (Intune/End point manager)
• Networking fundamentals
• Remote access software and remote helpdesk support

Desirable knowledge:

• Switch configuration (Aruba)
• Wireless Access points (Meraki)
• Network management and fault finding
• VLAN configuration
• Physical network modes, ethernet, Fibre types, GBICS
• Active Directory & Group Policy