Second Line Support

2nd Line Support Engineer

Salary: 35,000 - 45,000

Location: East Grinstead

About the Role

Our client is a small IT Consultancy who are looking to hire a 2nd Line Support Engineer on a permanent basis.

This is working for an IT Consultancy, the company is based in East Grinstead and the role is office based with the occasional client visit, who are all local but you would need to have access to a car and a Full UK licence.

Skills Required

• Excellent communication skills
• High level of Customer Service skills
• Hardware PC and Laptop builds
• Software configuration, deign and installs
• Exchange and Microsoft 365, active directory, DNS, DHCP, etc.
• Experience of Intune configuration and management
• Experience with Microsoft Azure environment and systems
• Understanding of virtualization technologies (Hyper-V)
• Excellent understanding of networking switches, routers , VLANS, Wireless etc.
• Excellent documentation Skills
• Good Knowledge of SharePoint
• Knowledge of scripting tools (PowerShell)
• Good knowledge of troubleshooting hardware including UPS, NAS, Printers
• Full clean driver license

Whats next?

If this sounds like it could be worth a conversation, then apply today and well aim to be in touch shorty.