Field Engineer Manager - CCTV

Title: Field Engineer Manager (CCTV)

Salary: £50,000 - £60,000

Location: Full-time at Keighley HQ with UK-wide site travel

Travel: Regular UK travel, including occasional overnight stays

Clearance: Must be eligible for security clearance (e.g. NPPV3 / SC)

Driving Licence: Full UK driving licence required

Reporting Line: CEO / COO

About the Business

Our client is a specialist provider of CCTV, facial recognition, video analytics, networking and cyber security solutions, operating across sectors including policing, energy, and financial services.

With teams based across the UK and international support operations, the business delivers complex, highly regulated infrastructure projects. Their value lies not in resale, but in deep technical expertise, understanding of customer environments, and the ability to design, deploy and support end-to-end solutions.

A large proportion of their customer base operates within Critical National Infrastructure (CNI), and many employees hold security clearance. The organisation is experiencing sustained growth driven by increased demand, operational improvements, and stronger customer relationships. This role is a key part of that continued expansion.

The Opportunity

The business has an established field engineering capability, delivering on-site installation of CCTV, networking, access control and physical security systems. However, this function has historically operated without a dedicated leader.

Responsibility for resource planning, health & safety (H&S), subcontractor management, and quality assurance has been shared across teams, leading to inconsistencies in governance and delivery.

With increasing project volume, expanding subcontractor networks, and rising compliance expectations from customers, there is now a clear need for structured leadership.

This is a newly created position. You will inherit a capable engineering team, but also a function that requires structure, standardisation, and strategic direction. This role offers the opportunity to build and shape the function from the ground up, with full backing from senior leadership.

What We’re Looking For

You are an experienced leader of field engineering teams, with a track record of building, developing and managing operational functions—not simply scheduling work, but driving performance and accountability.

You have experience recruiting engineers, managing subcontractors, addressing underperformance, and establishing high-performing teams. You understand what a strong H&S culture looks like because you have implemented it in practice.

You are commercially aware. You understand the true cost of deploying engineers, when to utilise subcontractors, and how to manage budgets effectively. While you are hands-on when required, your primary value lies in creating systems, processes and standards that enable consistent delivery.

You are direct and pragmatic. In a fast-moving, growing business, you are comfortable identifying issues and resolving them quickly, without unnecessary complexity.

You take pride in quality. You notice the details and expect high standards from both your team and external partners.

What Success Looks Like

First 30 Days

• Build relationships with all field engineers and contractors; understand strengths, gaps, and responsibilities
• Review existing H&S documentation, risk assessments, and compliance records
• Engage with key customers to understand expectations and any ongoing issues
• Assess subcontractor network performance and geographic coverage

First 60 Days

• Propose a clear structure for the function, including team design, reporting lines, and subcontractor strategy
• Begin strengthening H&S governance (RAMS, risk assessments, toolbox talks)
• Implement a usable resource planning process aligned with PMO and service teams
• Identify and begin resolving key delivery and quality issues

First 90 Days

• Demonstrable improvement in governance and operational clarity
• H&S and compliance documentation at audit-ready standard
• Subcontractor onboarding process defined and implemented
• Regular reporting established on performance, capacity, and cost

12 Months

• Field engineering operates as a structured, high-performing function
• Clear and commercially sound in-house vs subcontractor model in place
• Embedded H&S culture with improved reporting and reduced incidents
• Stable, developing team with clear progression and succession planning
• Recognised contributor to the senior leadership team with a forward strategy

For more information on this opportunity, please contact Harry Driscoll at Prince Resourcing on 0208 050 1477 or email harry@prince-resourcing.co.uk