Software Business Analyst (Horsham)

Job Description

Reports to: Finance Director

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About the Role

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We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over-engineering.

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Key Responsibilities

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  • Gather, document, and validate business requirements
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  • Translate needs into user stories, functional specs, and acceptance criteria
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  • Facilitate workshops with internal SMEs and manage expectations across teams
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  • Identify process improvements and automation opportunities
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  • Support backlog creation, prioritisation, and UAT
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  • Advise on system architecture, integrations, and data flows
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  • Work with external dev teams to ensure delivery aligns with requirements
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  • Produce clear documentation: process flows, diagrams, decision logs

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Technical Skills

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  • Strong understanding of software delivery (Agile or hybrid)
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  • Office 365 user administration
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  • Azure Entra / Active Directory familiarity
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  • SQL Server basics (queries, data management)
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  • Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)

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What You Bring

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  • Experience as a Business Analyst, Systems Analyst, or Solutions Analyst
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  • Ability to work across multiple projects in a fast-moving SME
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  • Excellent communication and stakeholder management
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  • Comfortable advising non-technical SMEs and simplifying complexity
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  • Pragmatic, organised, and confident challenging assumptions constructively

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Nice to Have

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  • SME or scale-up experience
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  • Knowledge of information security and data protection
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  • Experience with Jira or Azure DevOps
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  • Understanding of AI capabilities and how they translate into business features

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What We Offer

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  • High autonomy and influence
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  • Opportunity to shape systems and processes
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  • Exposure to a wide range of technologies
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  • Supportive, collaborative environment

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Job Details

Company
Principal I Ltd
Location
Horsham, West Sussex, UK
Employment Type
Part-time
Posted