2nd Line IT Support

2nd Line IT Support Engineer - Peterborough - £30,000 to £35,000

Principal IT are working exclusively with a rapidly growing business based in Scunthorpe which have offices in Hessle & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down.

To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within this role will include working alongside the Tech Fix team to help resolve tickets and create content to help prevent and ease the future tickets.

• Windows Server Environments
• Physical Server Troubleshooting
• Virtualisation Products (Hyper-V & Vmware)
• Office 365 environments (Exchange, Sharepoint, Teams, Intune & Autopilot)
• Active Directory/Azure Active Directory
• Windows 10/Windows 11 Troubleshooting
• Firewall Troubleshooting
• Network Troubleshooting (VLANs, DNS, DHCP)
• Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies)
• Office 365 Backup Products

Essential Skills:

• A huge passion for IT and technology.
• Experience in a similar IT support role is essential.
• Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (Anti-Virus, Firewalls etc.),

The Package

28 days annual holidays plus bank holidays

Excellent training opportunities

Staff appreciation parties

Fully funded social events

Staff discount scheme

How to Apply

If you are interested in hearing more about this 2nd Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal IT Directly.

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