IT Account Manager
Role Overview:
As an IT Account Manager, you will be driving client success through a diverse range of IT and Telecom services. You'll manage a portfolio of key accounts, ensuring that clients receive unparalleled service and support. Your role will be pivotal in identifying new business opportunities, fostering long-term relationships, and delivering customised solutions that meet and exceed client expectations.
Please note this is a field based role with the requirement to attend our clients Head Office in Newark twice a week.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and ensuring our solutions align with their business goals
- Strategic Planning: Develop strategic account plans that drive growth and enhance customer satisfaction
- Sales and Revenue Growth: Identify and pursue new business opportunities within existing accounts, expanding our footprint and driving revenue growth
- Solution Delivery: Collaborate with internal teams to ensure seamless delivery of IT solutions, from project inception to completion
- Market Insight: Stay abreast of industry trends and competitor activities, providing insights that inform our strategic direction
What We're Looking For:
- Experience: Minimum of 2 years in IT account management or a related field, with a proven track record of managing high-value accounts and driving business growth
- Technical Acumen: Strong understanding of IT products and services, including Microsoft Azure, software solutions and licencing, broadband technology and Microsoft Office 365
- Communication Skills: Exceptional interpersonal and communication skills, with the ability to articulate complex technical concepts to a diverse audience
- Problem-Solving: A proactive problem solver with the ability to think critically and strategically
- Customer-Centric: A passion for delivering outstanding customer service and exceeding client expectations
What our Client Offers:
- Competitive Salary: Attractive base salary with uncapped commission (OTE £75K)
- Professional Growth: Opportunities for continuous learning and career advancement
- Innovative Environment: Work with the latest technologies and a forward-thinking team
- Comprehensive Benefits: Company car, laptop, pension scheme and more
INDGH
- Company
- Principal IT
- Location
- Newark, Nottinghamshire, Newark on Trent, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £32000/annum Car, Uncapped Commission
- Posted
- Company
- Principal IT
- Location
- Newark, Nottinghamshire, Newark on Trent, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £32000/annum Car, Uncapped Commission
- Posted